www.google.com - site is not usable

[ktyssowski]

URL: https://www.google.com

Browser / Version: Firefox 124.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
When I'm connected to my university (Harvard) VPN, google sites (including search, mail, docs etc) do not load at all or load extremely slowly. This ONLY happens in firefox (everything works fine in Safari) and only when I'm on the VPN. (again, VPN + Safari works fine)

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report. If the issues reproduces only with the VPN then its no longer a compatibility issue and it should be reported to the VPN provider.

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings
• Check on Firefox Nightly as well

How to create a new profile:

1. Open a new tab and type in the address bar "about:profiles".
2. Click "Create a New Profile".
3. Click "Continue", name your profile and then Click "Done".
4. Head to your newly created profile and click "Launch profile in new browser".

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

Closing this as non-compat.

[qa_17/2024]