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www.sixt.com - site is not usable #136890

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dmose opened this issue May 11, 2024 — with webcompat-app · 3 comments
Closed

www.sixt.com - site is not usable #136890

dmose opened this issue May 11, 2024 — with webcompat-app · 3 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS.
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@dmose
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dmose commented May 11, 2024

URL: https://www.sixt.com/

Browser / Version: Firefox 125.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Scrolling doesn't work, which makes it impossible to use the site to rent a car.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone May 11, 2024
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine labels May 11, 2024
@dmose
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dmose commented May 11, 2024

Looking in the web console, I saw a bunch of errors. I decided that before I screenshotted them, I'd try troubleshooting mode. Scrolling worked in troubleshooting mode, and then after restarting in normal mode, it continued to work (displaying a similar set of errors in the web console). So maybe just the act of restarting fixed it?

@azlata azlata added needsinfo-andreea ping @azlata os-mac Issues only happening on macOS. labels May 13, 2024
@azlata
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azlata commented May 13, 2024

We appreciate your report but I was not able to reproduce this issue. I was able to scroll without encountering any issues.

20240513_102933.mp4

Tested on:
• Browser / Version: Firefox Release 125.0.3
• Operating System: Mac OS

Suggestions if this issue persists:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Please leave a comment or submit another issue if this happens again. You can also try using Firefox Nightly and let us know if it reproduces.

[qa_20/2024]

@ailioaie
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Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it.
This will be closed as Incomplete.

[inv_21/2024]

@ailioaie ailioaie closed this as not planned Won't fix, can't repro, duplicate, stale May 24, 2024
@ailioaie ailioaie modified the milestones: needstriage, incomplete May 24, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS.
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