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tools.usps.com - site is not usable #136949

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themobydisk opened this issue May 13, 2024 — with webcompat-app · 2 comments
Closed

tools.usps.com - site is not usable #136949

themobydisk opened this issue May 13, 2024 — with webcompat-app · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-win Issues only happening on Windows. priority-important
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@themobydisk
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URL: https://tools.usps.com/rcas.htm

Browser / Version: Firefox 125.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
The calendar does not work. Specifically:

  1. Fill out: Service Type, Adults , Minors
  2. Select "Location"
  3. Enter a zip code and click "search"
  4. Click "Select Location"
  5. Click on the date box. A popup calendar appears.
  6. Click on an open date (white)
  7. Click "Select Date"
    Chrome result: Popup closes and date is entered in the text box
    Firefox result: Uncaught TypeError: this.scrollEl is null
View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone May 13, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-important engine-gecko The browser uses the Gecko rendering engine labels May 13, 2024
@azlata azlata added os-win Issues only happening on Windows. needsinfo-andreea ping @azlata labels May 13, 2024
@azlata
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azlata commented May 13, 2024

We appreciate your report but I was not able to reproduce this issue. I was able to see the date populated in the field as expected.

image

Tested on:
• Browser / Version: Firefox Release 125.0.3
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_20/2024]

@ailioaie
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Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it.
This will be closed as Incomplete.

[inv_21/2024]

@ailioaie ailioaie closed this as not planned Won't fix, can't repro, duplicate, stale May 24, 2024
@ailioaie ailioaie modified the milestones: needstriage, incomplete May 24, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-win Issues only happening on Windows. priority-important
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