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www.twitch.tv - video or audio doesn't play #136966

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LorenzoRodriguez opened this issue May 14, 2024 — with webcompat-app · 2 comments
Closed

www.twitch.tv - video or audio doesn't play #136966

LorenzoRodriguez opened this issue May 14, 2024 — with webcompat-app · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important
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@LorenzoRodriguez
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URL: https://www.twitch.tv

Browser / Version: Firefox 128.0
Operating System: Linux
Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
El video se pone en negro, aparece la imagen de cargando, y el audio no se oye. También al parecer módulos de JS no funcionan. Ocurrió luego de haber actualizado Firefox Nightly 128, aunque una actualización anterior ya se presentaba el mismo problema.

View the screenshot Screenshot
Browser Configuration
  • layers.acceleration.force-enabled: false
  • gfx.webrender.software: false
  • blockList: basic
  • channel: nightly
  • defaultUserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0
  • hasTouchScreen: false

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone May 14, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-important engine-gecko The browser uses the Gecko rendering engine labels May 14, 2024
@azlata azlata added os-linux Issues only happening on Linux. needsinfo-andreea ping @azlata labels May 14, 2024
@azlata
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azlata commented May 14, 2024

We appreciate your report but I was not able to reproduce this issue. I was able to watch streams as expected.

Screenshot from 2024-05-14 10-40-37

Tested on:
• Browser / Version: Firefox Nightly 128.0a1 (2024-05-13)
• Operating System: Linux

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_20/2024]

@ailioaie
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Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it.
This will be closed as Incomplete.

[inv_21/2024]

@ailioaie ailioaie closed this as not planned Won't fix, can't repro, duplicate, stale May 24, 2024
@ailioaie ailioaie modified the milestones: needstriage, incomplete May 24, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important
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