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dexcom.custhelp.com - site is not usable #137200

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bdekoz opened this issue May 20, 2024 — with webcompat-app · 2 comments
Closed

dexcom.custhelp.com - site is not usable #137200

bdekoz opened this issue May 20, 2024 — with webcompat-app · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-normal status-needsinfo
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@bdekoz
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bdekoz commented May 20, 2024

URL: https://dexcom.custhelp.com/app/webform

Browser / Version: Firefox 126.0
Operating System: Linux
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Missing items
Steps to Reproduce:
form does not render in firefox, only chrome

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone May 20, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-normal engine-gecko The browser uses the Gecko rendering engine labels May 20, 2024
@azlata azlata added os-linux Issues only happening on Linux. needsinfo-andreea ping @azlata labels May 21, 2024
@azlata
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azlata commented May 21, 2024

We appreciate your report but I was not able to reproduce this issue. I was able to see the page as expected.

image

Tested on:
• Browser / Version: Firefox Release 126.0 (64-bit)
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_21/2024]

@softvision-raul-bucata
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Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further.
This will be closed as Incomplete.

[inv_22/2024]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale May 31, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-normal status-needsinfo
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4 participants