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www.lloydsbank.com - "Print" button is not working #25661

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cipriansv opened this issue Feb 8, 2019 · 2 comments
Closed

www.lloydsbank.com - "Print" button is not working #25661

cipriansv opened this issue Feb 8, 2019 · 2 comments
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browser-firefox-mobile depends-gecko issue caused by Gecko priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. type-missing-js-api For issues caused by a non-implemented JS API
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@cipriansv
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URL: https://www.lloydsbank.com/

Browser / Version: Firefox Nightly Mobile 67.0a1 (2019-02-07)
Operating System: Huawei P10 (Android 8.0) - 1080 x 1920 pixels (~432 ppi pixel density)
Tested Another Browser: Yes

Problem type: Site is not usable
Description: "Print" button is not working
Steps to Reproduce:

  1. Navigate to: https://www.lloydsbank.com/
  2. Scroll down to the "Share or print" section from the bottom of the page.
  3. Tap the "Print" button.
  4. Observe the behavior.

Expected Behavior:
A preview of the document to be printed must be displayed.

Actual Behavior:
Nothing happens. The highlighted button is displayed.

Notes:

  1. The issue is not reproducible on Chrome 72.0.3626.96.
  2. Screenshot attached.

Affected area:

<span class="caption">Print</span>

Watchers:
@softvision-oana-arbuzov
@softvision-sergiulogigan
@cipriansv

sv;
Screenshot Description

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Feb 8, 2019
@cipriansv cipriansv changed the title www.lloydsbank.com - site is not usable www.lloydsbank.com - "Print" button is not working Feb 8, 2019
@cipriansv cipriansv added the severity-important A non-core broken piece of functionality, not behaving the way you would expect. label Feb 8, 2019
@cipriansv cipriansv modified the milestones: needstriage, needsdiagnosis Feb 8, 2019
@denschub denschub self-assigned this Feb 8, 2019
@denschub
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denschub commented Feb 8, 2019

This is kind of expected. Firefox for Android does not support printing, so calling window.print() does absolutely nothing. This is known, and tracked in bug 1247609. Let's close this as a duplicate of said bug.

@denschub denschub closed this as completed Feb 8, 2019
@denschub denschub added the type-missing-js-api For issues caused by a non-implemented JS API label Feb 8, 2019
@denschub denschub modified the milestones: needsdiagnosis, duplicate Feb 8, 2019
@denschub denschub removed their assignment Feb 8, 2019
@denschub denschub added the depends-gecko issue caused by Gecko label Feb 8, 2019
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lock bot commented Feb 15, 2019

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.

@lock lock bot locked as resolved and limited conversation to collaborators Feb 15, 2019
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Labels
browser-firefox-mobile depends-gecko issue caused by Gecko priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. type-missing-js-api For issues caused by a non-implemented JS API
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