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w.kast.gg - Browser not supported #47293

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carlbennett opened this issue Dec 27, 2019 · 6 comments
Open

w.kast.gg - Browser not supported #47293

carlbennett opened this issue Dec 27, 2019 · 6 comments
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine form-v2-experiment priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
Milestone
sitewait

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@carlbennett
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URL: https://w.kast.gg/?_branch_match_id=704863418157713302

Browser / Version: Firefox 71.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Something else
Description: Chrome Exclusive
Steps to Reproduce:
Kast, the reincarnation of the Rabbit service, is Chrome only.

If I open Firefox Developer Tools, enable Responsive Design Mode, and use a custom user agent of Chrome 80 on Windows 10: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3970.5 Safari/537.36, the site is browsable and usable, with exception to actually viewing the stream.

It would be better if the site would display this warning when trying to view a stream, instead of blocking access to the entire site based solely on user agent.

Website: https://kast.gg/
Screenshot Description

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 27, 2019
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine form-v2-experiment labels Dec 27, 2019
@softvision-sergiulogigan softvision-sergiulogigan added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser labels Dec 30, 2019
@softvision-sergiulogigan softvision-sergiulogigan changed the title w.kast.gg - see bug description w.kast.gg - Browser not supported Dec 30, 2019
@softvision-sergiulogigan
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Thanks for the report!
I'm able to reproduce the issue. Works with Chrome UA.

Tested with:
Browser / Version: Firefox Nightly 73.0a1 (2019-12-26)
Operating System: Windows 10 Pro

Moving to Needsdiagnosis.

image

@karlcow
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karlcow commented Jan 2, 2020

@carlbennett as you did the diagnosis and suggested an experience acceptable for the user, could you contact them?

https://kast.zendesk.com/hc/en-us/requests/new

I don't think we can had much more on top of your suggestions. :)
Thanks for letting us know.

@karlcow karlcow modified the milestones: needsdiagnosis, contactready Jan 2, 2020
@karlcow karlcow added the type-uaoverride Require a UA override for working label Jan 2, 2020
@carlbennett
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https://kast.zendesk.com/hc/en-us/requests/10312

image

@denschub denschub mentioned this issue May 12, 2021
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@sv-calin
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sv-calin commented Oct 7, 2022 •
edited by softvision-oana-arbuzov

This is still an issue, when trying to sign in the message is shown.
image

Tested with:
Browser / Version: Firefox Nightly 107.0a1 (2022-10-06), Firefox Release 105.0.2
Operating System: Windows 10 Pro

[inv_40/2022]

@ksy36 ksy36 mentioned this issue Jun 6, 2023
Closed
@ksy36 ksy36 modified the milestones: contactready, sitewait Jun 6, 2023
@ksy36
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ksy36 commented Jun 6, 2023

Confirming that the message is still shown as of today once I log in :(

@carlbennett
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This is the issue with Kast that stopped me from using their site. It's poorly developed, there is no reason to allow- or denylist user agents, many users use a variety of web browsers not exclusive to Chrome, denying anyone not using Chrome is silly.

@sv-calin sv-calin mentioned this issue Nov 6, 2023
Closed
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine form-v2-experiment priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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sitewait
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6 participants
@karlcow @carlbennett @ksy36 @webcompat-bot @softvision-sergiulogigan @sv-calin