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reallygoodemails.com - Empty right side split screen view #55001

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webcompat-bot opened this issue Jul 3, 2020 · 3 comments
Closed

reallygoodemails.com - Empty right side split screen view #55001

webcompat-bot opened this issue Jul 3, 2020 · 3 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
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@webcompat-bot
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webcompat-bot commented Jul 3, 2020

URL: https://reallygoodemails.com/emails/meet-chalet-our-latest-limited-edition-collection-/live/

Browser / Version: Firefox (Developer Edition) 79.0b3
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: In the live view split screen (code/design) feature, the design is not visible in Firefox Developer Edition
Steps to Reproduce:
https://reallygoodemails.com offer a split screen live code editor feature for the featured email designs. The code editor is displayed on the left half of the browser window, the resulting design is displayed on the right (tested with Chrome) In Firefox, the right half is blank.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20200703001609
  • channel: aurora
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 3, 2020
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 3, 2020
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 3, 2020
@webcompat-bot webcompat-bot changed the title In the moderation queue. reallygoodemails.com - see bug description Jul 6, 2020
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels Jul 6, 2020
@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Jul 6, 2020

Thanks for the report, I was able to reproduce the issue.
image

Note:

  1. The issue is not reproducible on Chrome.
  2. The issue is reproducible on Firefox regardless if ETP is enabled or not.

Tested with:
Browser / Version: Firefox Nightly 80.0a1 (2020-07-05)
Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

@softvision-oana-arbuzov softvision-oana-arbuzov added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. labels Jul 6, 2020
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title reallygoodemails.com - see bug description reallygoodemails.com - Empty right side split screen view Jul 6, 2020
@ksy36
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ksy36 commented Jul 6, 2020

Here html code from the editor on the left is inserted to the iframe on the right of the screen with this code:

Object(c.useEffect) (function () {
r.current && (r.current.contentDocument.documentElement.innerHTML = l)
},

But the iframe stays empty in Firefox. If I try to edit the code on the left, the template loads (so the problem is with initial page load). This is a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=695868

@ksy36 ksy36 closed this as completed Jul 6, 2020
@ksy36 ksy36 modified the milestones: needsdiagnosis, duplicate Jul 6, 2020
@ksy36
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ksy36 commented Jul 6, 2020

Thinking maybe we could look into adding an intervention since this site is quite popular

@ksy36 ksy36 added the action-needssitepatch This web bug needs a GoFaster site patch. label Jul 6, 2020
@ksy36 ksy36 reopened this Jul 6, 2020
@karlcow karlcow closed this as completed Aug 10, 2020
@ksy36 ksy36 removed the action-needssitepatch This web bug needs a GoFaster site patch. label Nov 26, 2020
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
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