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dell.zoom.us - video or audio doesn't play #55159

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webcompat-bot opened this issue Jul 7, 2020 · 1 comment
Closed

dell.zoom.us - video or audio doesn't play #55159

webcompat-bot opened this issue Jul 7, 2020 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important
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worksforme

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@webcompat-bot
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webcompat-bot commented Jul 7, 2020 •
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URL: https://dell.zoom.us

Browser / Version: Firefox 78.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:
When someone presents a screen, the only thing I see from firefox is a pitch black screen. From Edgium works fine.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 7, 2020
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 7, 2020
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 7, 2020
@webcompat-bot webcompat-bot changed the title In the moderation queue. dell.zoom.us - video or audio doesn't play Jul 7, 2020
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels Jul 7, 2020
@softvision-oana-arbuzov
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Thanks for the report, but I'm not able to reproduce the issue. I've created a meeting and using Zoom app I've shared my Firefox Nightly browser window with the participants.
The participants were able to see my shared screen.
FFNightlyShareScreen

Tested with:
Browser / Version: Firefox Nightly 80.0a1 (2020-07-07)
Operating System: Windows 10 Pro

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?

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