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card.apple.com - Firefox is unsupported browser #72728

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webcompat-bot opened this issue May 3, 2021 · 3 comments
Open

card.apple.com - Firefox is unsupported browser #72728

webcompat-bot opened this issue May 3, 2021 · 3 comments
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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@webcompat-bot
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webcompat-bot commented May 3, 2021

URL: https://card.apple.com/

Browser / Version: Firefox iOS 33.1
Operating System: iOS 14.4.2
Tested Another Browser: Yes Other

Problem type: Something else
Description: “Browser isn’t supported “
Steps to Reproduce:
Clicked on link. Reached a page which said your browser isn’t supported. I use Firefox and it is updated.

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label May 3, 2021
@webcompat-bot webcompat-bot added this to the needstriage milestone May 3, 2021
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label May 3, 2021
@webcompat-bot webcompat-bot changed the title In the moderation queue. card.apple.com - see bug description May 4, 2021
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels May 4, 2021
@softvision-raul-bucata softvision-raul-bucata added the os-ios Issues only happening on iOS. label May 4, 2021
@karlcow karlcow added browser-firefox-ios and removed engine-gecko The browser uses the Gecko rendering engine labels May 4, 2021
@softvision-raul-bucata softvision-raul-bucata changed the title card.apple.com - see bug description card.apple.com - Firefox is unsupported browser May 5, 2021
@softvision-raul-bucata
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We appreciate your report. I was able to reproduce the issue. The page returns an "Unsupported browser" message:

IMG_0444

Notes:

  1. Reproducible regardless of the status of ETP
  2. Reproducible on the latest build of Firefox Nightly
  3. Works as expected using Chrome

Tested with:
Browser/Version: Firefox Daylight 33.1 (4629)/ Chrome 87.0.4280.163
Operating System: iOS 14.4.2

Moving this to NeedsDiagnosis for further investigations.

@softvision-raul-bucata softvision-raul-bucata added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal and removed priority-critical labels May 5, 2021
@karlcow
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karlcow commented May 6, 2021

user agent sniffing in index file.

              (a.isOnSupportedBrowser = function () {
                return this.isBrowserVersionAtLeast({
                  crios: 37,
                  chrome: 37,
                  firefox: 34,
                  opera: 24,
                  safari: 10,
                  otherwise: !1,
                });
              }),

which is unfortunate because in the same source code there is

                  (this.isFirefoxiOS = !this.isEdge && /fxios/.test(t)),

if I set the user agent to be Safari on iOS this is working.

@nt1m Could you help us find the right person at Apple to solve this issue?

@karlcow karlcow modified the milestones: needsdiagnosis, sitewait May 6, 2021
@karlcow karlcow added action-needssitepatch This web bug needs a GoFaster site patch. type-uaoverride Require a UA override for working labels May 6, 2021
@ksy36 ksy36 added the type-unsupported Doesn't support one or more browser label Dec 2, 2021
@karlcow
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karlcow commented Jun 3, 2022

tracked in rdar://77620264
and still happening at this time.

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Labels
action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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