facetime.apple.com - Firefox is unsupported browser

[webcompat-bot]

URL: https://facetime.apple.com/facetime

Browser / Version: Firefox 89.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Website mentions: This browser is not supported. FaceTime works with the latest version of Safari and Chrome.

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report, I was able to reproduce the issue.

Note: The issue is not reproducible on Safari and Chrome.

Tested with:
Browser / Version: Firefox Nightly 91.0a1 (2021-06-08)
Operating System: Windows 10 Pro, macOS 11.4

Moving to Needsdiagnosis for further investigation.

[karlcow]

fwiw, they do the right thing.

                  {
                    key: "isOnSupportedDesktop",
                    get: function () {
                      return this.isFaceTimeDomain
                        ? this.isOnSupportedWebRTC
                        : this.isBrowserVersionAtLeast({
                            mobilesafari: -1,
                            android: -1,
                            safari: 6,
                            firefox: 21,
                            opera: 0,
                            crios: 0,
                            chrome: 0,
                            edge: 79,
                            ie: -1,
                            otherwise: !0,
                          });
                    },
                  },

and

                  {
                    key: "isOnSupportedWebRTC",
                    get: function () {
                      return (
                        !!RTCRtpSender &&
                        (!!RTCRtpSender.prototype.createEncodedStreams ||
                          (!!window.SFrameTransform &&
                            "transform" in RTCRtpSender.prototype))
                      );
                    },
                  },

!!RTCRtpSender.prototype.createEncodedStreams || !!window.SFrameTransform && 'transform' in RTCRtpSender.prototype this will fail in firefox.

[karlcow]

Duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1715697
Duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1715625

[karlcow]

seeAlso https://bugzilla.mozilla.org/show_bug.cgi?id=1716090

[slrgt]

any update on this?

[karlcow]

Let me check.

[karlcow]

So from my latest tests

• In both Firefox and Safari
• on both iOS and macOS

FaceTime is not usable anymore.

Only on the app. It redirects to https://support.apple.com/en-us/HT204380