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www.kaplanlearn.com - Firefox is an unsupported browser #76699

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webcompat-bot opened this issue Jun 9, 2021 · 4 comments
Open

www.kaplanlearn.com - Firefox is an unsupported browser #76699

webcompat-bot opened this issue Jun 9, 2021 · 4 comments
Labels
action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios os-ios Issues only happening on iOS. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
Milestone
sitewait

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@webcompat-bot
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webcompat-bot commented Jun 9, 2021 •
edited

URL: https://www.kaplanlearn.com/login

Browser / Version: Firefox iOS 34.0
Operating System: iOS 14.6
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Site won’t work on iPhone app for internet

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jun 9, 2021
@webcompat-bot webcompat-bot added this to the needstriage milestone Jun 9, 2021
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jun 9, 2021
@webcompat-bot webcompat-bot modified the milestones: needstriage, invalid Jun 9, 2021
@webcompat-bot webcompat-bot changed the title In the moderation queue. Issue closed. Jun 9, 2021
@webcompat-bot webcompat-bot added bugbug-probability-high and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels Jun 9, 2021
@webcompat-bot webcompat-bot changed the title Issue closed. www.kaplanlearn.com - site is not usable Jun 9, 2021
@webcompat-bot webcompat-bot added browser-firefox-ios os-ios Issues only happening on iOS. and removed bugbug-probability-high labels Jun 9, 2021
@ksy36 ksy36 reopened this Jun 9, 2021
@ksy36 ksy36 modified the milestones: invalid, needsdiagnosis Jun 9, 2021
@karlcow
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karlcow commented Jun 14, 2021

Screen Shot 2021-06-14 at 10 18 41

This is done server side.

HTTP/2 403 Forbidden
date: Mon, 14 Jun 2021 01:20:23 GMT
content-type: text/html; charset=utf-8
server: nginx/1.18.0
expires: Thu, 19 Nov 1981 08:52:00 GMT
cache-control: no-store, no-cache, must-revalidate
pragma: no-cache
x-frame-options: SAMEORIGIN
p3p: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
x-oneagent-js-injection: true
x-ruxit-js-agent: true
server-timing: dtRpid;desc="555729512"
set-cookie: dtCookie=v_4_srv_3_sn_97C9JEL0QBF8CM4S2DAH0MDEF8FMJ4G8_perc_100000_ol_0_mul_1; Path=/; Domain=.kaplan.com; secure
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
X-Firefox-Spdy: h2

<!DOCTYPE html>
<html>
<head>

<!-- cut --> 

<h1>Unsupported Browser Detected</h1>
<p>
You are using an unsupported web browser or a version that is incompatible
with our online learning products. We support the following web browsers:
Microsoft Internet Explorer, Mozilla Firefox, Apple Safari and Google Chrome.
</p>

<!-- cut -->

</html>

@karlcow karlcow modified the milestones: needsdiagnosis, needscontact Jun 14, 2021
@webcompat-bot
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Generate outreach template

@karlcow karlcow added action-needssitepatch This web bug needs a GoFaster site patch. type-uaoverride Require a UA override for working labels Jun 14, 2021
@karlcow
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karlcow commented Jun 14, 2021

Kaplan is a huge company https://kaplan.com/contact-us/

@karlcow karlcow modified the milestones: needscontact, contactready Jun 14, 2021
@reinhart1010
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Contacted via their contact form.

Interestingly, their contact form is also broken in Firefox on Android - see #77973.

@reinhart1010 reinhart1010 modified the milestones: contactready, sitewait Jun 22, 2021
@karlcow karlcow removed their assignment Aug 17, 2021
@ksy36 ksy36 added the type-unsupported Doesn't support one or more browser label Dec 2, 2021
Closed
@softvision-raul-bucata softvision-raul-bucata changed the title www.kaplanlearn.com - site is not usable www.kaplanlearn.com - Firefox is an unsupported browser Dec 3, 2021
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios os-ios Issues only happening on iOS. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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