www.yourtexasbenefits.com - Firefox is an unsupported browser

[webcompat-bot]

URL: https://www.yourtexasbenefits.com/Learn/Static/browser.htm

Browser / Version: Firefox Mobile 73.0
Operating System: Android 9
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Don't let me get on the page. Is important to renew my benefits

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was able to reproduce the issue. The page returns a message regarding usage of a browser-based desktop device, and no further actions can be performed on the page:

A VPN set to Dallas-US must be used

Tested with:
Browser / Version: Firefox Nightly 91.0a1 (2015815587-🦎91.0a1-20210608091819🦎)/ Chrome Mobile Version 91.0.4472.101
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Notes:

1. A VPN set to Dallas-US must be used
2. Reproducible regardless of the status of ETP
3. Reproducible on the latest build of Firefox Nightly
4. Works as expected using Chrome:
   

[karlcow]

in https://www.yourtexasbenefits.com/Learn/Home

They have this script:

if (
  !(
    Modernizr.cookies &&
    Modernizr.eventlistener &&
    Modernizr.fontface &&
    Modernizr.fileinput &&
    Modernizr.mediaqueries
  )
) {
  window.location = "/Learn/Static/browser.htm";
}

• Modernizr.fontface is false 🤔

legacy version of Modernizr?
what they use: 3.3.1 (January 2016)
latest: "version": "3.11.0",

They use https://www.yourtexasbenefits.com/Assets/wro/modernizrjs.js?V=YRTXB_110.0.0.0_2021-07-24_07-09PM_1892

This seems to be a duplicate of https://github.com/Modernizr/Modernizr/issues/1792… which is 6 years old 😢

Modernizr is sending false based on UA sniffing of Firefox Android.

This site should change their modernizr version.
or get rid of the fontface as it is probably not mandatory for the site to be working.

They can be contacted at https://www.hhs.texas.gov/about-hhs/find-us

[mozilla829]

Message sent to 'webmaster' email address

[denschub]

A Web Compatibility intervention for this is now shipping in Firefox Nightly 114 as per bug 1805410. We will be uplifting this intervention into the 113 Beta as well, so that it'll be included in that release train.

[ksy36]

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1899055.