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typera.net - site is not usable #79189

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alchemiker opened this issue Jul 4, 2021 · 6 comments
Closed

typera.net - site is not usable #79189

alchemiker opened this issue Jul 4, 2021 · 6 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine status-needsinfo
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@alchemiker
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URL: http://typera.net/

Browser / Version: Firefox Nightly 91.a1
Operating System: Windows 8.1
Tested Another Browser: Yes Internet Explorer

Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
Login doesn't work. I enter username and password and klick "login" and nothing happens, except that the both textfields are empty again. If I enter false username and password, same result. I tried to disable the Blocking of trackers etc. for the site but still login didn't work. In Internet Explorer 11 everything worked fine. And some months ago, when I last used the page, it worked in Firefox, too.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20210703092415
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 4, 2021
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine labels Jul 4, 2021
@softvision-oana-arbuzov
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Thanks for the report, but I'm not able to reproduce the issue. I was able to successfully sign into my account.
image

Tested with:
Browser / Version: Firefox Nightly 91.0a1 (2021-07-04)
Operating System: Windows 10 Pro

@alchemiker could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to default settings of the browser (e.g. in about:config) please revert to the default settings.

@alchemiker
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Hello oana, I tested it again and found out that I forgot to mention that it doesn't work in private tab. I didn't realize yesterday that I was in a private tab, today I tested both and saw that it works fine in a normal tab, but doesn't work in a private one.

Should I add an "EDIT: ... " to the description or just rewrite it?

@softvision-oana-arbuzov
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@alchemiker, I've retested both in normal and private mode and I was able to sign in using username and password.
SignInPrivate

Tested with:
Browser / Version: Firefox Nightly 92.0a1 (2021-07-19)
Operating System: Windows 10 Pro

Could you check again with latest Firefox Nightly?

@softvision-oana-arbuzov
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Ping @alchemiker

@alchemiker
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Hello @softvision-oana-arbuzov I am very sorry I didn't answer in time. I tested the page in a private window today and everything worked fine. I don't know whether some new Nightly-Version fixed the issue, or if it was a site-issue, or maybe just a bad-internet-day ;-)

Thank you very much for looking into this issue anyways! It's people like you that bring the internet community forward and keep the net an enjoyable place to be. 😊

I will now close this issue. If this is the wrong procedure let me know and I'll find a way to undo the closing.

@softvision-oana-arbuzov
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Thanks @alchemiker for confirming that it works now. It is fine that you closed the issue. If you manage to reproduce it in the future feel free to reopen this or report a new issue.

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