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play.prodigygame.com - Unable to play the game #82265

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softvision-oana-arbuzov opened this issue Aug 4, 2021 · 2 comments
Closed

play.prodigygame.com - Unable to play the game #82265

softvision-oana-arbuzov opened this issue Aug 4, 2021 · 2 comments
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browser-firefox-ios device-tablet Identifies tablet devices engine-gecko The browser uses the Gecko rendering engine os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
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duplicate

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@softvision-oana-arbuzov
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URL: https://play.prodigygame.com/

Browser / Version: Firefox Daylight 35.0 (5448)
Operating System: iPad Mini 4 iOS 14.6 (1536 x 2048 pixels (~324 ppi density))
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:

  1. Navigate to https://play.prodigygame.com/
  2. Tap "Log in" button and then login with Google account.
  3. After the game loads tap "Next" button.
  4. Select play mode "Home".
  5. Choose any world from the list.
  6. Wait until the game room starts.
  7. Observe behavior.

Expected Behavior:
The room is displayed and the chat not triggered.

Actual Behavior:
The room is displayed but the chat is not triggered.

Notes:

  1. Screenshot attached.
  2. The issue is not reproducible on Chrome.

Watchers:
@softvision-oana-arbuzov
@softvision-raul-bucata

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 4, 2021
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal labels Aug 4, 2021
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title play.prodigygame.com - site is not usable play.prodigygame.com - Unable to play the game Aug 4, 2021
@softvision-oana-arbuzov softvision-oana-arbuzov added browser-firefox-ios device-tablet Identifies tablet devices os-ios Issues only happening on iOS. and removed browser-firefox labels Aug 4, 2021
@softvision-oana-arbuzov softvision-oana-arbuzov added the severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. label Aug 4, 2021
@karlcow
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karlcow commented Oct 21, 2021

This is working from me on iphone and on rdm with both UA desktop and mobile.
Maybe they fixed it.

@karlcow karlcow closed this as completed Oct 21, 2021
@karlcow karlcow modified the milestones: needsdiagnosis, worksforme Oct 21, 2021
@softvision-oana-arbuzov
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@karlcow the issue occurs with desktop layout.
image

Switching to mobile layout the game can be played.
image

Tested with:
Browser / Version: Firefox Daylight 38.0 (6216)
Operating System: iPad Mini 4 iOS 14.8 (1536 x 2048 pixels (~324 ppi density))

So this issue is a duplicate of mozilla-mobile/firefox-ios#9150

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browser-firefox-ios device-tablet Identifies tablet devices engine-gecko The browser uses the Gecko rendering engine os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
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@wisniewskit @karlcow @webcompat-bot @softvision-oana-arbuzov