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mega.nz - site is not usable #93879

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slavoon4 opened this issue Nov 19, 2021 — with webcompat-app · 2 comments
Closed

mega.nz - site is not usable #93879

slavoon4 opened this issue Nov 19, 2021 — with webcompat-app · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important status-needsinfo
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@slavoon4
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URL: https://mega.nz/fm/6DYD1I6Y

Browser / Version: Firefox 78.0
Operating System: Linux
Tested Another Browser: Yes Other

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
at mega.nz cloud after typing login ans password login page loads very slow (about 1 min)

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 19, 2021
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important labels Nov 19, 2021
@softvision-raul-bucata softvision-raul-bucata added the os-linux Issues only happening on Linux. label Nov 19, 2021
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue. The page loads as expected, and account login presented no issues, as I was logged into my test account as expected, with no performance/loading issues being presented:

2021-11-19_15-32

Tested with:

Browser / Version: Firefox Release 94.0.1 (64-bit)/ Firefox Nightly 96.0a1 (2021-11-18) (64-bit)

Operating System: Ubuntu 20.4 LTS x64

@slavoon4 Suggestion: Try updating the browser, clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

@softvision-raul-bucata
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@slavoon4 Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important status-needsinfo
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