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www.netflix.com - Waterfox is an unsupported browser #95324

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webcompat-bot opened this issue Dec 1, 2021 · 2 comments
Closed

www.netflix.com - Waterfox is an unsupported browser #95324

webcompat-bot opened this issue Dec 1, 2021 · 2 comments
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browser-waterfox priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-media audio and video issues type-unsupported Doesn't support one or more browser
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moved

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@webcompat-bot
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webcompat-bot commented Dec 1, 2021 •
edited

URL: https://www.netflix.com/watch/81056853?trackId=14170287&tctx=2%2C0%2Cc42b2880-5b2e-4939-a627-ebdefc3f62e9-121828268%2C5a15fb46-5e56-4ea2-ac90-6547a4015b5e_9042029X3XX1638396627265%2C5a15fb46-5e56-4ea2-ac90-6547a4015b5e_ROOT%2C%2C

Browser / Version: Waterfox 91.3.3
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Upon selecting a video to watch on Netflix, the following comes up:
"Pardon the interruption
Looks like your browser is no longer supported. Please install the latest version or try another browser.
Error Code: F7121-3078"

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20211123163337
  • channel: default
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Dec 1, 2021
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 1, 2021
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Dec 1, 2021
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.netflix.com - site is not usable Dec 2, 2021
@webcompat-bot webcompat-bot added priority-critical and removed action-needsmoderation The moderation has not yet been completed labels Dec 2, 2021
@softvision-raul-bucata softvision-raul-bucata added browser-waterfox and removed browser-fixme This requires manual assignment for the browser name labels Dec 2, 2021
@softvision-raul-bucata
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softvision-raul-bucata commented Dec 2, 2021 •
edited

We appreciate your report. I was able to reproduce the issue. Waterfox is an unsupported browser:

Screenshot_4

Tested with:

Browser / Version:Firefox Nightly 96.0a1 (2021-12-01) (64-bit)/ Waterfox G4.0.3.1 (64-bit)
Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Works as expected using the latest build of Firefox Nightly.

Moving this to NeedsDiagnosis for further investigations.

@softvision-raul-bucata softvision-raul-bucata added type-unsupported Doesn't support one or more browser severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal and removed priority-critical labels Dec 2, 2021
@softvision-raul-bucata softvision-raul-bucata changed the title www.netflix.com - site is not usable www.netflix.com - Waterfox is an unsupported browser Dec 2, 2021
This was referenced Dec 3, 2021
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This was referenced Dec 6, 2021
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@karlcow
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karlcow commented Dec 8, 2021

Duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1743954

@karlcow karlcow closed this as completed Dec 8, 2021
@karlcow karlcow removed this from the needsdiagnosis milestone Dec 8, 2021
@karlcow karlcow modified the milestones: duplicate, moved Dec 8, 2021
@karlcow karlcow added the type-media audio and video issues label Dec 8, 2021
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browser-waterfox priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-media audio and video issues type-unsupported Doesn't support one or more browser
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