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open.spotify.com - site is not usable #96465

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webcompat-bot opened this issue Dec 12, 2021 · 1 comment
Closed

open.spotify.com - site is not usable #96465

webcompat-bot opened this issue Dec 12, 2021 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-critical
Milestone
worksforme

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@webcompat-bot
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webcompat-bot commented Dec 12, 2021 •
edited

URL: https://open.spotify.com/__noul__?l2l=1&nd=1

Browser / Version: Firefox 95.0
Operating System: Mac OS X 10.14
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
I logged in and the site didn't load (grey screen)

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Dec 12, 2021
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 12, 2021
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Dec 12, 2021
@webcompat-bot webcompat-bot changed the title In the moderation queue. open.spotify.com - site is not usable Dec 13, 2021
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Dec 13, 2021
@softvision-oana-arbuzov softvision-oana-arbuzov added the os-mac Issues only happening on macOS. label Dec 13, 2021
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue. I was able to sign into my test account, with no issues encountered:

Screenshot at Dec 17 15-27-04

Tested with:

Browser / Version: Firefox Release 95.0.1 (64-bit)
Operating System: Mac OSX 10.15.6

Suggestion: Try clearing cache/data/cookies, disable add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-critical
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