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library.keqingmains.com - Part of "Browse" menu is displayed and is unresponsive #97215

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davidgro opened this issue Dec 22, 2021 — with webcompat-app · 6 comments
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browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo
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@davidgro
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URL: https://library.keqingmains.com/characters/pyro/bennett

Browser / Version: Firefox Mobile 95.0
Operating System: Android 8.0.0
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
I'm in Firefox Focus. The left-side-menu opens automatically and can't be closed, covering all of the page content. Desktop mode works temporarily, but reloads in Mobile (with this issue) even with desktop mode still selected (in fact I Can't deselect it! It remains on)

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 22, 2021
@webcompat-bot webcompat-bot added browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine labels Dec 22, 2021
@davidgro
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Forgot to mention that it works fine in Chrome

@softvision-raul-bucata
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We appreciate your report. Based on what you described, the issue can be reproduced on other browsers and it is not a Compatibility issue. Using Firefox (any build, and in any browsing mode), the menu can not be closed. Using Chrome, the menu can not be opened. So there is an issue coming from the page that is reproducible differently using other browsers.

This is the result using Firefox Focus Release:
focus menu

This is the result using Firefox Focus Nightly:

focus nightly menu

This is the result using Fenix Nightly:
fenix nightly menu

And this is the result using Chrome:
chr menu

For this project, we try to focus our effort on layouts, features, or content that works as expected in one browser but not in another.

Tested with:
Browser / Version: Chrome Mobile Version 96.0.4664.104 /Firefox Focus Release 95.2.0 (353500458 -🦎95.0.1-20211125221728🦎) / Firefox Fenix Nightly 97.0a1 (2015853099 -🦎97.0a1-20211221093038🦎🦎)/ Firefox Focus Nightly 97.0 (353570512-🦎97.0a1-20211222092845🦎)
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

@davidgro Could you please provide a screen recording where Chrome shows an expected behavior?

@softvision-raul-bucata
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ping @davidgro

@softvision-oana-arbuzov softvision-oana-arbuzov added type-tracking-protection-strict This page had content that was blocked by the strict tracking protection list in Firefox. and removed type-tracking-protection-strict This page had content that was blocked by the strict tracking protection list in Firefox. labels Jan 4, 2022
@softvision-oana-arbuzov
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I was able to reproduce the issue on my side. After accessing the site, the page loads correctly but after a few seconds part of "Browse" menu is displayed and can't be dismissed or scrolled.

Note:

  1. The issue is reproducible on Firefox regardless of the ETP status.
  2. The issue is not reproducible on Chrome.
    ChromeBrowseMenuOk

Tested with:
Browser / Version: Firefox Nightly 97.0a1 (🦎 97.0a1-20220103092929), Firefox Release 95.2.0 (🦎 95.0.1-20211215221728)
Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

Moving to Needsdiagnosis for further investigation.

[inv_01/2022]

@softvision-oana-arbuzov softvision-oana-arbuzov added the severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. label Jan 4, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title library.keqingmains.com - site is not usable library.keqingmains.com - Part of "Browse" menu is displayed and it unresponsive Jan 4, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title library.keqingmains.com - Part of "Browse" menu is displayed and it unresponsive library.keqingmains.com - Part of "Browse" menu is displayed and is unresponsive Jan 4, 2022
@karlcow karlcow assigned karlcow and unassigned wisniewskit Mar 11, 2022
@karlcow karlcow removed their assignment Mar 30, 2022
@karlcow karlcow modified the milestones: needsdiagnosis, worksforme Mar 30, 2022
@karlcow
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karlcow commented Mar 30, 2022

this is working for me.

@karlcow karlcow closed this as completed Mar 30, 2022
@softvision-oana-arbuzov
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I can confirm it is working correctly now.
image

Tested with:
Browser / Version: Firefox Focus Release 98.3.0 (🦎 98.0-20220322144853), Firefox Nightly 100.0a1 (🦎 100.0a1-20220329095604)
Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

[inv_13/2022]

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browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo
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