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System Info takes 2 minutes to load #47

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LinuxNewb27 opened this issue Nov 21, 2014 · 9 comments
Closed

System Info takes 2 minutes to load #47

LinuxNewb27 opened this issue Nov 21, 2014 · 9 comments

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@LinuxNewb27
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VERSIONS

  • Webmin 1.710
  • Authentic Theme 6.5.0
  • Ubuntu Server 13.10
  • PERL 15.4.2

ISSUE
It took both Chrome and Firefox 2 minutes 8 seconds to load the information on the front screen when logging in or when clicking the System Info link.

I switched back to my XenLayer theme and the main system info page displays all the information instantly.

2+ minutes of spinning wheel
image

Finally the info is displayed
image

@iliajie
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iliajie commented Nov 21, 2014

Hard to tell why this is happening. Try to clear cache. If you see loader spinning all the time, make double right mouse click on it to make it disappear to see what is happening there really. Make sure that you have no extra stings in URL, like ?updating or anything like that (?virtualmin is allowed).

For me, sysinfo loads very quickly.

@LinuxNewb27
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I've cleared cache in both browsers. If I double-right click the wheel then it stops after pulling the Webmin version. I'm behind a proxy at work and all other links, modules, resources work just fine. I can even do apt-get without problems.
image

So it would appear that it's taking a while trying to query the Theme version. I am thinking of commenting out the remote version code to see if that is the culprit.

Out of the box I had issues with this theme because the LWP::Simple module wasn't installed.

ERROR - Perl execution failed @ Line 135
image

#Define remote version
image

I had to go through and install it via MCPAN, with some workarounds, which took me to the current status of the spinning wheel for 2+ minutes.

@iliajie
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iliajie commented Nov 21, 2014

Yes, on the main page there is a troubleshoot about that. Does it work alright now or still slow?

@iliajie
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iliajie commented Nov 21, 2014

You must also check if you can open ...VERSION.txt link using HTTP tunnel module. My firewall server could block you. I cleared all blocks, as it might help.

@iliajie
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iliajie commented Nov 22, 2014

Does it work now? Is it still an issue?

@LinuxNewb27
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I'm not at work so I haven't had a chance to check it out yet. If I boot up this weekend I'll try it out or have an update Monday.

@iliajie
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iliajie commented Nov 22, 2014

Updated to version 6.5.1.

@iliajie iliajie closed this as completed Nov 22, 2014
@LinuxNewb27
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I just tested and it only took 5 seconds for it to refresh the info screen. I was also able to update the theme from the main page within seconds :)

@iliajie
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iliajie commented Nov 24, 2014

I'm glad, the issue was resolved. Thanks for reporting.

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