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iCloud sync may fail after updating OS or tampering with system iCloud settings #19

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wxwern opened this issue Jan 30, 2021 · 0 comments
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bug Something isn't working as expected obscure The bug cannot be reproduced easily

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wxwern commented Jan 30, 2021

The app may not be able to detect, access and sync iCloud Drive data if a user updates their device OS or edit iCloud settings at the system level. This most commonly occurs on iOS and iPadOS, and appears to be an Apple system bug and not a Personal Diary bug, and thus not fixable by us. When this happens, most apps on your device will lose access to iCloud, not just Personal Diary. If you encounter this issue, please report the issue to Apple.

To fix this, simply restart your device. Take note this means a full shutdown and reboot, not sleep and wake.

@wxwern wxwern added bug Something isn't working as expected important Extra attention is needed labels Jan 30, 2021
@wxwern wxwern changed the title Possible syncing issues on iOS and iPadOS 14.4 iCloud sync may not work on iOS and iPadOS 14.4 Jan 30, 2021
@wxwern wxwern changed the title iCloud sync may not work on iOS and iPadOS 14.4 iCloud sync may occasionally not work after updating iOS and iPadOS May 15, 2021
@wxwern wxwern added obscure The bug cannot be reproduced easily and removed important Extra attention is needed labels Mar 23, 2022
@wxwern wxwern changed the title iCloud sync may occasionally not work after updating iOS and iPadOS iCloud sync may occasionally not work after updating your OS or tampering with system iCloud settings Oct 18, 2022
@wxwern wxwern changed the title iCloud sync may occasionally not work after updating your OS or tampering with system iCloud settings iCloud sync may fail after updating OS or tampering with system iCloud settings Oct 18, 2022
@wxwern wxwern pinned this issue Oct 18, 2022
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Labels
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