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error on install Storyliner on Osx - in blender 4.1.1 #3

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Patricktosborne opened this issue Jun 14, 2024 · 4 comments
Open

error on install Storyliner on Osx - in blender 4.1.1 #3

Patricktosborne opened this issue Jun 14, 2024 · 4 comments
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bug Something isn't working Mac OS specific Issue related to an OS in particular under investigation Under investigation Waiting for user reply

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@Patricktosborne
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Infos on the context

  • Add-on version: V 1.0.52
  • Blender version, from DMG installer or from zip: 4.1.1 DMG installer
  • Blender was launched in Admin mode? Osx doesn't have admin mode as far as I can tell
  • OS: OSX
  • Bug was also on previous versions (I don't know / No / Yes, seen on version x.x): Don't know

Describe the bug

Addon does not install.

To Reproduce

Steps to reproduce the behavior:

  1. open blender 4.1.1
  2. from preferences menue - Install addon - locate addon
  3. Click check box to load
  4. See error

Expected behavior

I expected to load th addon.

Additional context, screenshots...

traceback error 👍
Traceback (most recent call last):
File "/Applications/Blender.app/Contents/Resources/4.1/scripts/modules/addon_utils.py", line 444, in enable
mod.register()
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/init.py", line 44, in register
register_addon.register()
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/addon_install_and_register/register_addon.py", line 225, in register
from ..features import stampinfo
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/features/stampinfo/init.py", line 21, in
from .properties import stampinfo_props
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/features/stampinfo/properties/stampinfo_props.py", line 25, in
from ..properties import infoImage
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/features/stampinfo/properties/infoImage.py", line 23, in
from PIL import Image, ImageDraw, ImageFont
File "/Users/patricknsa/.local/lib/python3.11/site-packages/PIL/Image.py", line 88, in
from . import _imaging as core
ImportError: dlopen(/Users/patricknsa/.local/lib/python3.11/site-packages/PIL/_imaging.cpython-311-darwin.so, 0x0002): tried: '/Users/patricknsa/.local/lib/python3.11/site-packages/PIL/_imaging.cpython-311-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Users/patricknsa/.local/lib/python3.11/site-packages/PIL/_imaging.cpython-311-darwin.so' (no such file), '/Users/patricknsa/.local/lib/python3.11/site-packages/PIL/_imaging.cpython-311-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64'))

Traceback (most recent call last):
File "/Applications/Blender.app/Contents/Resources/4.1/scripts/modules/addon_utils.py", line 444, in enable
mod.register()
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/init.py", line 44, in register
register_addon.register()
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/addon_install_and_register/register_addon.py", line 120, in register
utils_ui.register()
File "/Users/patricknsa/Library/Application Support/Blender/4.1/scripts/addons/storyliner/utils/utils_ui.py", line 1412, in register
bpy.utils.register_class(cls)
ValueError: register_class(...): already registered as a subclass 'WKSL_PT_QuickHelp'

@Patricktosborne Patricktosborne added the bug Something isn't working label Jun 14, 2024
@werwack werwack added Mac OS specific Issue related to an OS in particular under investigation Under investigation labels Jun 15, 2024
@werwack
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werwack commented Jun 15, 2024

Hi @Patricktosborne
Thank you for reporting the issue.
Apparently the PIL library has not been installed, or for some reason the code is not looking into the right folder.
As you may have read on the doc, the development of StoryLiner is done on Windows, so I have low latitude to reproduce the issue. One of the beta testers is on Mac and has not faced this error. Maybe he has a trick to do the equivalent of Admin mode on Windows, In any cases, the add-on should still be able to load.

I'll investigate that at the beginning of the week.

@werwack
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werwack commented Jun 19, 2024

Hi @Patricktosborne,
I sent you a version of SL with a possible fix by e-mail. Please tell me if that fixes at least the error message.
Thank you

@Patricktosborne
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Patricktosborne commented Jun 19, 2024 via email

@werwack
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werwack commented Jun 20, 2024

It was sent to the e-mail you provided when purchasing SL. I sent another one to you today.
Maybe it would be easier / faster if you could contact me on the discord...

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