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Merge pull request #602 from meuchels/develop
added a Connectwise Control Integration document.
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# Connectwise Control Integration | ||
!!!info | ||
To make this work you will need the name of a the Service from one of your agents running a Screen Connect Guest. | ||
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!!!info | ||
You can setup a full automation policy to collect the machine GUID but this example will collect from just one agent for testing purposes. | ||
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From the UI go to <b> Settings>Global Settings>CUSTOM FIELDS>Agents </b> | ||
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Add Custom Field</br> | ||
<b>Target</b> = Client</br> | ||
<b>Name</b> = ScreenConnectService</br> | ||
<b>Field Type</b> = Text </br> | ||
<b>Default Value</b> = The name of your SC Service ex. ScreenConnect Client (XXXXXXXXXXXXXXXXX)</br> | ||
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Add Custom Field</br> | ||
<b>Target</b> = Agent</br> | ||
<b>Name</b> = ScreenConnectGUID</br> | ||
<b>Field Type</b> = Text</br> | ||
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While in Global Settings go to <b> URL ACTIONS </b> | ||
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Add a URL Action</br> | ||
<b>Name</b> = ScreenConnect</br> | ||
<b>Description</b> = Launch Screen Connect Session</br> | ||
<b>URL Pattern</b> = https://your_screenconnect_fqdn_with_port/Host#Access/All%20Machines//{agent.ScreenConnectGuid}}/Join | ||
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Navigate to an agent with ConnectWise Service running.</br> | ||
Go to Tasks.</br> | ||
Add Task</br> | ||
<b>Select Script</b> = ScreenConnect - Get GUID for client (this is a built in script)</br> | ||
<b>Script argument</b> = -serviceName{{client.ScreenConnectService}}</br> | ||
<b>Descriptive name of task</b> = Collects the Machine GUID for ScreenConnect.</br> | ||
<b>Collector Task</b> = CHECKED</br> | ||
<b>Custom Field to update</b> = ScreenConectGUID</br> | ||
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Click <b>Next</b></br> | ||
Check <b>Manual</b></br> | ||
Click <b>Add Task</b> | ||
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Right click on the newly created task and click <b> Run Task Now</b>. | ||
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Give it a second to execute then right click the agent that you are working with and go to <b> Run URL Action>ScreenConnect</b> | ||
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It should ask you to sign into your Connectwise Control server if you are not already logged in and launch the session. | ||
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