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Phone Calls not ringing on devices #384

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Exospecie opened this issue Apr 8, 2023 · 0 comments
Open

Phone Calls not ringing on devices #384

Exospecie opened this issue Apr 8, 2023 · 0 comments

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@Exospecie
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Good day,

After the most recent update on Windows, Android, and iOS, phone calls are not ringing on devices any longer. Linux (AppImage) sometimes works but not consistently.

OSes affected:
Windows 10 Enterprise 21H2
Manjaro KDE Linux 22.0.5 w/Kernel 6.2
Fedora KDE Linux 37 w/Kernel 6.2
Android 13
iOS 16

Network types:
Academic, strict firewall
Corporate, strict firewall
Home, permissive (also tried with completely disabled as well as OS firewalls disabled)
Cellular LTE
Cellular 5G

Connection types:
Windows, Fedora, and Manjaro machines, ethernet
Android and iOS, wireless
Tried with VPN (Proton) enabled, disabled, and fully uninstalled and purged from system

Steps to reproduce:

  1. Open Wire
  2. Select contact
  3. Make phone call
  4. Observe lack of ring

Number of affected users and test cases:
7

Attached is a Windows install log.
wire-logs-2023-04-08-04-32.zip

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