I'm failing to connect to WC API in production server, in local env works perfectly

[MelvinDRM]

Hello WooCommerce dev community,

It's a pleasure to greet you all. I'm in need of your guidance.

I developed a Django (python) system and it has a functionalities that are supposed to connect to WooCommerce for information about my e-store in my WordPress site.

In local enviroment the connection works perfect, but when I updated my production server, it doesn't work.

I tried with the server support to find a solution but they don't see anything wrong in their end, and I have the correct file permissions. So I come to you for guidance and wisdom.

The error that gives is:

{u'code': u'woocommerce_rest_cannot_view',
u'data': {u'status': 401},
u'message': u'Sorry, you cannot list resources.'}

I'm using the python WooCommerce library in its 1.1.1 version. This is my python code for connecting to WooCommerce:

from woocommerce import API

def connectWooCommerce(): 
    wcapi = API( 
        url="https://airwaysmag.com/", 
        consumer_key="ck_KEY_HERE",         
        consumer_secret="cs_KEY_HERE",
        wp_api=True,
        version="wc/v2"
)

return wcapi

Here is the System Report:

`

WordPress Environment

Home URL: https://airwaysmag.com
Site URL: https://airwaysmag.com
WC Version: 3.0.7
Log Directory Writable: ✔
WP Version: 4.6.6
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

Server Environment

Server Info: Apache
PHP Version: 5.6.30
PHP Post Max Size: 1 GB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: ✔
MySQL Version: 5.6.35
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
suhosin.post.max_array_index_length: ❌ 64 - A minimum of 256 is required.
suhosin.post.max_totalname_length: ❌ 256 - A minimum of 65535 is required.
suhosin.post.max_vars: ❌ 1000 - A minimum of 1024 is required.
suhosin.request.max_array_index_length: ❌ 64 - A minimum of 256 is required.
suhosin.request.max_totalname_length: ❌ 256 - A minimum of 65535 is required.
suhosin.request.max_vars: ❌ 1000 - A minimum of 1024 is required.

Database

WC Database Version: 2.6.14
WC Database Prefix: 77aw_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (57)

Custom Bulk/Quick Edit: by Axelerant – 1.6.7
Query Monitor: by John Blackbourn – 2.13.4
Ad Inserter: by Igor Funa – 2.1.8
Akismet Anti-Spam: by Automattic – 3.3.2
Black Studio TinyMCE Widget: by Black Studio – 2.3.2
Buttons X Lite: by Gautam Thapar – 0.8.5
Check Email: by Chris Taylor – 0.5.5
Contact Form 7: by Takayuki Miyoshi – 4.7
Custom Facebook Feed: by Smash Balloon – 2.4.6
Duplicate Page And Post: by Zeeshan Aslam Durrani – 1.1
Easy Twitter Feed Widget: by DesignOrbital.com – 0.6
SM Youtube Subscribe: by Mahabubur Rahman – 1.1.0
Envato WordPress Toolkit: by Envato – 1.7.3
Huge IT Forms: by Huge-IT – 1.4.9
Frontend Uploader: by Rinat Khaziev
Daniel Bachhuber – 1.1

Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.1.11
Product Sales Report Pro for WooCommerce: by Potent Plugins – 2.0.11
Instagram Feed: by Smash Balloon – 1.4.9
WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1
Legatus Extended: by Orange Themes – 1.0.0
Links Shortcode: by Maarten Swemmer – 1.8.2
List category posts: by Fernando Briano – 0.72
Loginizer: by Raj Kothari – 1.3.4
User Profile Picture: by Ronald Huereca – 1.4.3
Photo Gallery: by Photo Gallery Team – 1.3.43
VarkTech Pricing Deals for WooCommerce: by Vark – 1.1.7.1
Quiz And Survey Master: by Frank Corso – 5.0.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
WP REST API: by WP REST API Team – 2.0-beta15
Scalable Vector Graphics (SVG): by Sterling Hamilton – 3.3
Social Share Buttons by Supsystic: by supsystic.com – 1.8.2
Theme My Login: by Jeff Farthing – 6.4.9
Twitter: by Twitter – 2.0.1
Ultimate Social Media PLUS: by UltimatelySocial – 2.6.3
Use Any Font: by Dinesh Karki – 4.7.3
User Role Editor: by Vladimir Garagulya – 4.33
User Submitted Posts: by Jeff Starr – 20170531
WooCommerce Customizer: by SkyVerge – 2.5.0
WooCommerce Stripe Gateway: by WooCommerce – 3.1.9
WooCommerce Memberships: by SkyVerge – 1.8.5
WooCommerce PDF Invoices: by Bas Elbers – 2.9.1
WooCommerce FedEx Shipping: by Automattic – 3.4.4 – 3.4.8 is available
WooCommerce USPS Shipping: by Automattic – 4.4.2 – 4.4.6 is available
WooCommerce: by Automattic – 3.0.7
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
WordPress Importer: by wordpressdotorg – 0.6.3
Yoast SEO: by Team Yoast – 4.8
WP Content Copy Protection & No Right Click: by wp-buy – 1.6
Wordpress File Upload: by Nickolas Bossinas – 3.11.0
WP Maintenance Mode: by Designmodo – 2.0.9
WP Photo Sphere: by Jérémy Heleine – 3.7.1
WP-Polls: by Lester 'GaMerZ' Chan – 2.73.6
WP RSS Aggregator: by RebelCode – 4.11.1
WP Subscribe: by MyThemeShop – 1.2.1
YITH WooCommerce Advanced Reviews: by YITHEMES – 1.2.8
YITH WooCommerce Zoom Magnifier: by YITHEMES – 1.2.29
YouTube Channel: by Aleksandar Urošević – 3.0.11.1

Settings

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

WC Pages

Shop base: ❌ Page not set
Cart: #41575 - /cart/
Checkout: #41576 - /checkout-page/
My account: ❌ Page not set

Theme

Name: Legatus Premium Child Theme
Version: 2.0.0
Author URL: http://www.orange-themes.com/
Child Theme: ✔
Parent Theme Name: Legatus Theme
Parent Theme Version: 2.1.7
Parent Theme Author URL: http://www.orange-themes.com/
WooCommerce Support: ✔

Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –
`
I read in the docs that 401 is wrong credentials but I generated the API key fresh and placed it correctly. Is there anything that I could be missing? If you need more information, please let me know.

Thanks in advance.

Melvin

[mikejolley]

I reckon it's the server's support for certain types of request. Can you try https://github.com/woocommerce/woocommerce/wiki/Getting-started-with-the-REST-API#server-does-not-support-postdeleteput

I'd also suggest testing in a rest api client like in that doc ^ verses using a library to start.