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[GlobalStep] "Inbox", "Stats Overview' and "Store management" links under "Help" panel on Home screen redirects to the home screen section. #38539

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gglobalstep opened this issue May 31, 2023 · 0 comments · Fixed by #38817
Closed
1 of 5 tasks

[GlobalStep] "Inbox", "Stats Overview' and "Store management" links under "Help" panel on Home screen redirects to the home screen section. #38539

gglobalstep opened this issue May 31, 2023 · 0 comments · Fixed by #38817
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@chihsuan
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focus: home screen Issues related to home screen. plugin: woocommerce Issues related to the WooCommerce Core plugin. type: bug The issue is a confirmed bug.

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@gglobalstep
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gglobalstep commented May 31, 2023 •
edited

Prerequisites

  • I have carried out troubleshooting steps and I believe I have found a bug.
  • I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

"Inbox", "Stats Overview' and "Store management" links under "Help" panel on Home screen redirects to the home screen section.

Expected behavior

"Inbox", "Stats Overview' and "Store management" links under "Help" panel on Home screen should redirects to its repective section.

Actual behavior

"Inbox", "Stats Overview' and "Store management" links under "Help" panel on Home screen redirects to the home screen section.

Steps to reproduce

  1. Create any test site.
  2. Install and activate all the required plugins
  3. Go to WooCommerce->Home.
  4. Click on "Help" panel.
  5. Click on Inbox/Stats overview/Store Management options.
  6. Observe that it redirects to the home screen section.

Video:

38539.mp4

WordPress Environment

Woocommerce Version : v7.8.0-beta-2
WordPress version: 6.2.3

PC:
Windows 10
Chrome(Version 114.0.5735.91)
Firefox (Version 113.0.2)

Isolating the problem

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active, or Storefront.
  • I can reproduce this bug consistently using the steps above.

`

WordPress Environment

WC Version: 7.8.0
REST API Version: ✔ 7.8.0
WC Blocks Version: ✔ 10.2.1
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.2.3-alpha-55842
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

Server Environment

Server Info: nginx
PHP Version: 8.0.28
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.86.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.29-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.8.0
WC Database Prefix: wp_
Total Database Size: 8.47MB
Database Data Size: 5.70MB
Database Index Size: 2.77MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.41MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wp_posts: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpml_mails: Data: 0.39MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 31
mailpoet_page: 1
page: 11
post: 3
product: 24
product_variation: 11
revision: 11
shop_coupon: 2
shop_order: 24
shop_order_refund: 1
wp_global_styles: 1
wp_template: 1
wp_template_part: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (6)

Query Monitor: by John Blackbourn – 3.12.3
Code Snippets: by Code Snippets Pro – 3.4.0
WooCommerce Payments: by Automattic – 5.9.0
WooCommerce: by Automattic – 7.8.0-beta.2-pulls-270
WordPress Beta Tester: by WordPress Upgrade/Install Team – 3.4.1
WP Mail Logging: by WP Mail Logging Team – 1.11.0

Inactive Plugins (6)

Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.1
Gutenberg: by Gutenberg Team – 15.8.1
Jetpack: by Automattic – 12.2-a.13
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
MailPoet: by MailPoet – 4.16.0
WP Crontrol: by John Blackbourn & crontributors – 1.15.2

Dropin Plugins (3)

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)
object-cache.php: Memcached

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #7 - /shop/
Cart: #106 - /test-cart/
Checkout: #120 - /test-checkout/
My account: #10 - /my-account/
Terms and conditions: #9 - /checkout/

Theme

Name: Twenty Twenty-Two
Version: 1.4
Author URL: https://wordpress.org/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: /srv/htdocs/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/error.php
/srv/htdocs/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/notice.php
/srv/htdocs/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/success.php

Subscriptions

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://dope-destiny.atomicsites.blog
Subscriptions-core Library Version: 5.7.1
Subscription Statuses: –
WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No

Store Setup

Country / State: United States (US) — California

Subscriptions by Payment Gateway

Payment Gateway Support

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Cash on delivery: products

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-06-01 06:50:15 +00:00
Options: ✔
Notes: 64
Onboarding: completed

WooCommerce Payments

Version: 5.9.0
Connected to WPCOM: Yes
Blog ID: 219553057
Account ID: acct_1ND5MwCGdt5vetkZ

Action Scheduler

Complete: 200
Oldest: 2023-05-29 06:51:30 +0000
Newest: 2023-05-31 07:17:30 +0000

Failed: 2
Oldest: 2023-05-29 06:52:50 +0000
Newest: 2023-05-29 06:53:53 +0000

Pending: 1
Oldest: 2023-05-31 09:54:37 +0000
Newest: 2023-05-31 09:54:37 +0000

Status report information

Generated at: 2023-05-31 07:38:34 +00:00
`
@github-actions github-actions bot added status: awaiting triage This is a newly created issue waiting for triage. type: community contribution labels May 31, 2023
@rodelgc rodelgc added type: bug The issue is a confirmed bug. plugin: woocommerce Issues related to the WooCommerce Core plugin. focus: home screen Issues related to home screen. and removed status: awaiting triage This is a newly created issue waiting for triage. type: community contribution labels May 31, 2023
@chihsuan chihsuan self-assigned this Jun 20, 2023
@chihsuan chihsuan mentioned this issue Jun 20, 2023
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@chihsuan chihsuan

Labels
focus: home screen Issues related to home screen. plugin: woocommerce Issues related to the WooCommerce Core plugin. type: bug The issue is a confirmed bug.
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Fix help panel links woocommerce/woocommerce
3 participants
@chihsuan @rodelgc @gglobalstep