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Unhandled Promise Rejection #1122

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abstractalgo opened this issue Jun 9, 2022 · 6 comments
Closed

Unhandled Promise Rejection #1122

abstractalgo opened this issue Jun 9, 2022 · 6 comments

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@abstractalgo
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Unhandled Promise Rejection
Error: Command failed: /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions
spawnSync /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions Unknown system error -86
    at Function.module.exports.sync (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/node_modules/execa/index.js:168:25)
    at exports.hasScreenCapturePermission (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/index.js:27:25)
    at ensureScreenCapturePermissions (/Applications/Kap.app/Contents/Resources/app.asar/dist-js/common/system-permissions.js:64:23)
    at /Applications/Kap.app/Contents/Resources/app.asar/dist-js/index.js:102:65

macOS version:

image

Kap version:

image

Steps to reproduce

Downloaded Kap for M series, installed it and it crashes on the start.

Current behaviour

Crashes always.

Expected behaviour

Not crashing.

Workaround

None. Other actions from the context menu also don't do anything.

@rlogank
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rlogank commented Jul 2, 2022

Can confirm, have been experiencing the same issue for awhile now. I just can't use the app. I miss this program :(

macOS Monterey
Version 12.4
MacBook Air (M1, 2020)

@codeblooded
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codeblooded commented Jul 20, 2022

Same here. I was a heavy user of Kap and loved it, but I no longer can use it anymore due to this error every time it is opened.

@philostler
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Possible workaround that worked for me, enable permissions for Kap in Security & Privacy -> Screen Recording.

I was about to get it working this way after initially getting this error.

@abstractalgo
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I remember trying tweaking security permissions before, but didn't help.

FYI, I've recently tried redownloading and reinstalling Kap, and now it works for me (the same version - 3.5.4).

@timothyis
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Apologies all, this error is affecting many and we're looking into it. This issue is being tracked in #1095 and I will close this as a duplicated.

@deventw
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deventw commented Mar 16, 2024

still getting at Version 3.6.0 (3.6.0.1846)

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6 participants