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Kap is not working on mac Monterey 12.2.1 #1098

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QianwenChen opened this issue Feb 28, 2022 · 5 comments
Closed

Kap is not working on mac Monterey 12.2.1 #1098

QianwenChen opened this issue Feb 28, 2022 · 5 comments

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@QianwenChen
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macOS version: Monterey 12.2.1
Kap version: 3.5.4

Steps to reproduce

  1. Updated Mac to 12.2.1
  2. Open the original Kap on my laptop, system shows "You can't open the application 'Kap' becasue this application os not supported on this Mac"
  3. Uninstalled an installed again, still have this issue

Current behaviour

Expected behaviour

Workaround

Screenshots:
Screen Shot 2022-02-28 at 10 46 13 AM
Screen Shot 2022-02-28 at 10 46 07 AM
Screen Shot 2022-02-28 at 10 45 55 AM

@timothyis
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Hi @QianwenChen, could you tell me how you installed Kap and which version you installed? (Intel vs Apple Chip)

@jscho13
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jscho13 commented Mar 2, 2022

I ran into this issue as well for 12.2.1 but installed Apple Chip instead of Intel. Installing Intel fixed this issue. I accidentally assumed it was apple chip since I'm using an apple computer (it's pretty easy to mix up). @QianwenChen

@timothyis
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Thanks for confirming that @jscho13! I'll close this issue for now, in that case, since I think that's the issue for @QianwenChen also. If not, please let me know and we'll re-open!

@jscho13
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jscho13 commented Mar 2, 2022

@timothyis Would you be open to a FAQ section in the README for questions like this or #1044? Can open a draft for you

@timothyis
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Yes, absolutely, the readme sounds good @jscho13, thank you!

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