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WebApp to classify the voice based complaint into its respective department

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yatharthmathur/Customer-Complaints

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Customer-Complaints

WebApp to classify the voice based complaint into its respective department and track it for redressing the issue. Created for SyndInnovate 2019 Hackathon.

WebApp is made on Flask microframework with Backend on Javascript. The model and preprocess for Text runs on Python.

Demo website: https://voice-complaint.run.goorm.io/

Requirements:

  • Flask
  • NLTK
  • Gensim
  • Joblib
  • Tensorflow
  • Numpy
  • Pandas
  • Sklearn

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WebApp to classify the voice based complaint into its respective department

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