Intro

• Project Title: SMS AI Chatbot
• Overview: A proof of concept (POC) for an AI-powered SMS chatbot designed to answer domain-specific questions, oversee an online schedule, and book events. The chatbot provides an assistant-like experience, facilitating communication between the admin and public users when necessary.

Scope

• Text-Focus: The system is designed for SMS-based communication, accessible to anyone with a QWERTY-equipped mobile phone.

Tech & Tools

• Backend: Python & Flask
• LLM: OpenAI ChatGPT 3.5 Turbo
• Vector store: For domain-specific knowledge
• SMS: Twilio
• Scheduling: Zoho Booking API

Components

• Zoho Booking API Client
• API Integrations: Twilio, OpenAI, Zoho Booking
• Potential Database/CMS Integration: conversation threads, user data

Plans

• Timeline: 3 months or less
• Fine-Tuning Prompts: 1 month
• Integrations: 1 month
• Zoho Client: 1 month

Testing

• Extensive Self-Testing: Texting the chatbot in a local environment
  • Twilio account and sms setup
  • ngrok account API & setup
  • run ngrok http --domain [name of the ngrok instance] [PORT]
  • in the directory where [app.py] is located, run [python app.py]
• Jupyter Notebook Tests: For code validation