.. toctree:: :hidden: accounts filters signatures settings email-headers
Control how Zammad sends and receives email.
Hint
- Using Gmail / G Suite?
- Set up a :doc:`Google channel </channels/google/index>` instead.
- Using Microsoft 365?
- Set up a :doc:`Microsoft 365 channel </channels/microsoft365/index>` instead.
- 🚛 Migrate existing email channel to "XOAUTH" channel
At this moment Zammad supports XOAUTH for the following providers:
Use above links to use the migration option instead of removing and re-adding the channels. This will save precious time for something else!
- :doc:`👥 Accounts <accounts>`
Connect Zammad to your email provider so that it can watch your inbox, send auto-replies, and more.
(Self-hosted users may have already completed this step during new system setup.)
- :doc:`🗂️ Filters <filters>`
- Make sure new tickets show up in the right place with automated, if-this-then-that rules for all incoming email.
- :doc:`📜 Signatures <signatures>`
- Customize signatures for all outgoing email.
- :doc:`⚙️ Settings <settings>`
Manage options like:
- set the “From:” address on system notifications
- raise the limit on attachment sizes
- modify subject-line prefixes (e.g., use “AW:” instead of “RE:”)
Hint
Want to manually edit email subjects or always copy parent messages into your replies?
Check the ✍️ :doc:`/misc/composer`.
- :doc:`📇 Header based actions <email-headers>`
Manipulate auto response behavior or incoming routing.
Warning
🤓 This is a very advanced topic.
If you're too cool for POP3/IMAP/SMTP...
.. toctree:: :maxdepth: 1 advanced/fetchmail advanced/sendmail