accounts.rst

Accounts

accounts/register-app accounts/account-setup accounts/migrate-from-email-channel accounts/secondary-addresses accounts/managing-accounts

accounts/register-app

Use the Connect Microsoft 365 App dialog to register Zammad as an OAuth app on Microsoft.

(This step is required; read on to learn why.)

accounts/account-setup

Use the Add Account dialog to connect your account.

You're migrating existing email channels? Look below!

accounts/migrate-from-email-channel

Use the Migrate now! button within your email channels to quickly move your mailboxes to Microsoft 365. You can roll back if things hit the fan!

accounts/secondary-addresses

Send and receive email at additional email addresses, all through the same mailbox/account.

accounts/managing-accounts

Edit the configuration of existing accounts in the Accounts Panel.

Note

🤔 How do I use my Microsoft 365 account for outgoing system notifications?

On subscription/cloud-hosted instances, you can't. Notifications will always come from “Notification Master <noreply@your.zammad.domain>”.

On self-hosted instances, we still don't recommend it. Using a Microsoft account for automated, outgoing messages is risky: users who exceed Microsoft's email sending limits can have their accounts suspended.

Set up a generic email channel </channels/email/index> instead, then use the Email Notification <email-notification> setting.