link.rst

Linking Tickets

When tickets about related issues arise (e.g., multiple customer complaints about the same botched shipment), they can be linked to each other for easier reference.

Click the ➕ Add Link button to access the link dialog.

The link dialog. Specify a ticket to link with by ID (1), or select one from the list (2).

Tip

Linked tickets may optionally be organized into a parent-child hierarchy.