Ticket Object Manager Greyed Out - Not Editable

[tdavison1]

Infos:

• Used Zammad version: 2.0.x
• Used Zammad installation source: CentOS via RPM
• Operating system: CentOS 7 (all patches)
• Browser + version: Mac High Siera & Windows 7 Firefox 56.0

Expected behavior:

• Ability to edit the objects (eg; Group) to set them as required when filling out a ticket.

Actual behavior:

• The objects are not editable. I can however edit any objects that I have created, just not those created by a default install. I have tried this as a LDAP user and also full default admin user. The only editable item is Type - all the others are in the class="is-grayed-out u-notAllowed"
  

Steps to reproduce the behavior:

• Base installation of Centos 7 with the install as per - https://docs.zammad.org/en/latest/install-centos.html - Login, go to Admin -> Objects -> all items greyed out.

[tdavison1]

Just tried another install on blank Centos 7 and Ubuntu with the same results.

[hanneshal]

Thats correct and the desired behaviour. Zammad needs some basics to rely on, these fields are part of this.
Which of those attributes do you want to edit ?

[tdavison1]

Hi,

We absolutely want to keep these fields, we just want to be able to change the screens to make them mandatory fields for example;

By default they are not shown or mandatory. Is this something that is possible?

Thanks

[tdavison1]

I have upgraded to V2.1 release with the same results.

Is there another way to make these fields shown on the ticket forms?

Thanks

[tbsfnk]

Any news on this?

[MrGeneration]

Sorry but I'm locking the conversation to contributors only.
Please don't ping/bump issues on this repository as it creates a lot of noise.

We will update issues accordingly as soon as anything moves.
This issue is a feature backlog and has no roadmap yet.