Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Ticket object does not get a rollback after failing bulk action #3817

Closed
rolfschmidt opened this issue Oct 20, 2021 · 0 comments
Closed

Ticket object does not get a rollback after failing bulk action #3817

rolfschmidt opened this issue Oct 20, 2021 · 0 comments

Comments

@rolfschmidt
Copy link
Collaborator

Infos:

  • Used Zammad version: 4.1
  • Installation method (source, package, ..): all
  • Operating system: all
  • Database + version: all
  • Elasticsearch version: all
  • Browser + version: all

Expected behavior:

  • After a failing bulk change for a ticket it should get reverted to it's original state

Actual behavior:

  • Ticket zoom is in a broken state and needs a refresh

Steps to reproduce the behavior:

  • Create some tickets
  • Open them in ticket zoom
  • Add a raise 'test' to the update function of the ticket_controller
  • Use bulk action in overview
  • Error message occurs
  • If you open ticket zoom. The wrong value is displayed false and breaks the ticket state.

A normal case could be a group where you have no access or a core workflow which denies your action.

Yes I'm sure this is a bug and no feature request or a general question.

For more infos ask @rolfschmidt

@rolfschmidt rolfschmidt added this to the 5.0.2 milestone Oct 20, 2021
@mantas mantas added this to In progress in OLD Workflow Oct 22, 2021
@mgruner mgruner modified the milestones: 5.0.2, 5.0.3 Oct 29, 2021
@mantas mantas modified the milestones: 5.0.3, 5.1 Dec 3, 2021
@rolfschmidt rolfschmidt removed this from In progress in OLD Workflow Dec 7, 2021
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants