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Feature Request: visualize .ical or ics files in tickets #9

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dpalic opened this issue Nov 11, 2021 · 4 comments
Closed

Feature Request: visualize .ical or ics files in tickets #9

dpalic opened this issue Nov 11, 2021 · 4 comments

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@dpalic
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dpalic commented Nov 11, 2021

Common use case, that a client invites with a ical/ics file to a meeting.
Sadly this file types are not recognized properly by znuny. Also - sadly - agents oversee the attachment, which makes the situation even more worse.
it would be great to have a visualization about the attached file incl. Schedule, provided links (zoom, teams) and so on to be cleartext readable to the agents. So nothing cannot be overseen by a "too fast" agent.

@reneeb
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reneeb commented Dec 5, 2021

Until this becomes a feature, https://feature-addons.de/znuny/Ticket/IcalInfos might help.

@rkaldung rkaldung transferred this issue from znuny/Znuny Mar 9, 2022
@rkaldung rkaldung added this to the Znuny 6.4.1 milestone Mar 30, 2022
@rkaldung
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Hi, this functionality, sponsored by a customer, will be added to the framework with the version shown in the milestone.

@rkaldung rkaldung self-assigned this Mar 30, 2022
@jepf
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jepf commented Sep 22, 2022

Internal issue: 172

@rkaldung
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Just cleaning up, integrated since Znuny 6.4.1

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