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@znuny

Znuny GmbH - Enterprise Services

Making help desk software that works for you.

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  1. Znuny Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    Perl 306 79

  2. znuny-feature-requests znuny-feature-requests Public

    This repository tracks feature requests as issues.

    7 1

  3. ZnunyCodePolicy ZnunyCodePolicy Public

    Znuny code quality checker.

    Perl 2 4

  4. Znuny4OTRS-Repo Znuny4OTRS-Repo Public

    A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

    Perl 11 5

  5. Znuny4OTRS-CTI Znuny4OTRS-CTI Public

    URL-CTI Support for incoming calls.

    Perl 13 6

  6. Znuny-Sublime Znuny-Sublime Public

    Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.

    Perl 8 5

Repositories

Showing 10 of 70 repositories
  • Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    Perl 306 GPL-3.0 79 50 47 Updated Apr 26, 2024
  • ITSM Public

    This package contains all other ITSM packages (GeneralCatalog, ITSMCore, ITSMIncidentProblemManagement, ITSMConfigurationManagement, ITSMChangeManagement, ITSMServiceLevelManagement, ImportExport) and makes it possible to install all of them at once.

    Perl 1 0 0 0 Updated Apr 26, 2024
  • Znuny-DashboardWidgetSearchProfile Public
    Perl 2 0 0 0 Updated Apr 26, 2024
  • ITSMConfigurationManagement Public

    This package implements all ITSM configuration management features. This package requires the ITSMCore package.

    Perl 1 3 2 0 Updated Apr 19, 2024
  • ITSMIncidentProblemManagement Public

    This package implements all ITSM incident management and problem management features. This package requires the ITSMCore package.

    Perl 1 4 0 1 Updated Apr 18, 2024
  • ImportExport Public

    The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.

    Perl 1 0 0 0 Updated Apr 18, 2024
  • Survey Public

    A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.

    Perl 1 3 1 0 Updated Apr 18, 2024
  • FAQ Public

    An FAQ module to manage FAQs and also used as knowledge base.

    Perl 1 0 0 0 Updated Apr 17, 2024
  • ITSMChangeManagement Public

    The Znuny::ITSM Change Management package provides change management functionalities. This package requires the ITSM Core package.

    Perl 1 1 0 0 Updated Apr 12, 2024
  • Znuny4OTRS-PasswordPolicy Public

    An extension to improve the password policy in OTRS.

    Perl 4 4 0 0 Updated Apr 9, 2024
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