ZooZ devices (ZEN17, ZEN32) fail to interview (ZST10-700 controller, FW: v7.17.2 SDK: v7.17.2)

[jfroy]

Is your problem within Home Assistant (Core or Z-Wave JS Integration)?

NO, my problem is NOT within Home Assistant or the ZWave JS integration

Is your problem within ZWaveJS2MQTT?

NO, my problem is NOT within ZWaveJS2MQTT

Checklist

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there.

Describe the bug

What causes the bug?
Re-interview my ZEN17 or ZEN32 device.

What do you observe?
Interview never finishes. Log says the interview fails. zwave-js tries 5 times then gives up.

What did you expect to happen?
Interview succeeds.

Steps to reproduce the behavior:

1. Toggle open the device.
2. Click on Advanced.
3. Click on INTERVIEW under "Re-interview Node"

Device information

Manufacturer: Zooz
Model name: ZEN17
Node ID in your network: 8

How are you using node-zwave-js?

• zwavejs2mqtt Docker image (latest)
• zwavejs2mqtt Docker image (dev)
• zwavejs2mqtt Docker manually built (please specify branches)
• ioBroker.zwave2 adapter (please specify version)
• HomeAssistant zwave_js integration (please specify version)
• pkg
• node-red-contrib-zwave-js (please specify version, double click node to find out)
• Manually built from GitHub (please specify branch)
• Other (please describe)

Which branches or versions?

zwavejs2mqtt: 6.8.1
zwavejs: 9.0.7
zwavejsmqtt HASS add-on: 0.39.0
HASS core: 2022.5.1
HASS supervisor: 2022.05.0
HASS OS: 7.6

Did you change anything?

no

If yes, what did you change?

No response

Did this work before?

Don't know, this is a new device

If yes, where did it work?

No response

Attach Driver Logfile

zwavejs_2022-05-06.log

[AlCalzone]

So, the issue here is that the Zooz switches send config parameter information like this

Restore state after power failure: always off, always or follow the status before power failure.

in unnecessarily short chunks (4 characters):

2022-05-06T23:36:35.377Z DRIVER « [Node 008] [REQ] [BridgeApplicationCommand]                          [partial]
                                  │ RSSI: -71 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 56
                                    └─[ConfigurationCCInfoReport]
                                        parameter #:       1
                                        info:              Rest
                                        reports to follow: 24
2022-05-06T23:36:35.422Z SERIAL « 0x011e00a8000108159f0339003656e7065e9d37124aacc177dc811c3c0300b900  (32 bytes)
2022-05-06T23:36:35.424Z SERIAL » [ACK]                                                                   (0x06)
2022-05-06T23:36:35.427Z DRIVER « [Node 008] [REQ] [BridgeApplicationCommand]                          [partial]
                                  │ RSSI: -71 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 57
                                    └─[ConfigurationCCInfoReport]
                                        parameter #:       1
                                        info:              ore
                                        reports to follow: 23
2022-05-06T23:36:35.473Z SERIAL « 0x011e00a8000108159f033a0094df7635f2f03e3b7e2fa4cda3bd7f413800b965  (32 bytes)
2022-05-06T23:36:35.476Z SERIAL » [ACK]                                                                   (0x06)
2022-05-06T23:36:35.479Z DRIVER « [Node 008] [REQ] [BridgeApplicationCommand]                          [partial]
                                  │ RSSI: -71 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 58
                                    └─[ConfigurationCCInfoReport]
                                        parameter #:       1
                                        info:              stat
                                        reports to follow: 22
2022-05-06T23:36:35.525Z SERIAL « 0x011e00a8000108159f033b00be70f981d9120987ca35b128e3b3e31bf800b98e  (32 bytes)
2022-05-06T23:36:35.528Z SERIAL » [ACK]                                                                   (0x06)
2022-05-06T23:36:35.530Z DRIVER « [Node 008] [REQ] [BridgeApplicationCommand]                          [partial]
                                  │ RSSI: -71 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 59
                                    └─[ConfigurationCCInfoReport]
                                        parameter #:       1
                                        info:              e af
                                        reports to follow: 21

This takes so long that eventually Z-Wave JS will give up waiting. We can work around this using compat flags, but it would be good if you complain to their support aswell.

We reported this a while back, but they didn't seem to care.

[laheym]

but it would be good if you complain to their support aswell.

@AlCalzone, I have sent zooz support a request to address this issue, or at least get you a list of every device that needs the workaround applied.