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Not able to login - received txt, but never given chance to enter it. #1711
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I had to make a really long password to get in at all, but I am sure they are having problems with this right now. |
I guess. I’m stuck now with that useless Ops login message.
From: Joseph Gallo [mailto:notifications@github.com]
Sent: Monday, October 2, 2017 12:57 PM
To: 18F/identity-idp <identity-idp@noreply.github.com>
Cc: Gxbconsulting <george@gxbconsulting.com>; Author <author@noreply.github.com>
Subject: Re: [18F/identity-idp] Not able to login - received txt, but never given chance to enter it. (#1711)
I had to make a really long password to get in at all, but I am sure they are having problems with this right now.
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Reply to this email directly, view it on GitHub <#1711 (comment)> , or mute the thread <https://github.com/notifications/unsubscribe-auth/Ae9Wr5EeZZBMd_5Z-9NA5MoqHtNQhtKaks5soRXOgaJpZM4Pq7Sa> . <https://github.com/notifications/beacon/Ae9Wr1uYQXhiPp9hjB31qXzKYlnwkl69ks5soRXOgaJpZM4Pq7Sa.gif>
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@Gxbconsulting @jmgallo55 We’re very sorry you experienced difficulty signing in and creating your accounts. This week, login.gov saw higher than expected volume which surfaced several bugs, and caused downtime and delays for many users. We have scaled up our infrastructure to support the increased server load, and fixed the bugs. The system should be stable going forward. Please let us know if you are able to create your accounts and/or sign in. We also created a Help page to address the various issues people have been reporting: |
Went through the new setup, received a txt with code, but was taken to a login screen. (NEVER provided a screen to enter code)
Now, when I try to login, I get a message "Oops, something went wrong. Please sign in again." . What is that?
Please instruct on how to get passed this. My email is now already registered, but can't login.
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