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Password resetting form throws 504 #86

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dmkc opened this issue Jul 24, 2011 · 4 comments
Open

Password resetting form throws 504 #86

dmkc opened this issue Jul 24, 2011 · 4 comments

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@dmkc
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dmkc commented Jul 24, 2011

Attempting to reset the password makes the page hang for a while and eventually the server returns a 504 gateway timeout. Damn (or not?) my non-existent memory.

@dmkc
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dmkc commented Jul 24, 2011

To add a few notesas discussed on IRC: entering an email not in the DB and changing the password does work properly. It's only valid emails that lead to the behaviour.

amalloy added a commit that referenced this issue Aug 3, 2011
…#86, but more likely will just make it easier to manually reset passwords until we get it figured out
@dbyrne
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dbyrne commented Aug 3, 2011

I believe this is related to issue #88:

org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp.googlemail.com:25

@amalloy
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amalloy commented Sep 2, 2011

Well, emails in general seem to be working, since we're getting problem submissions again. But password resets seem to still be failing, since the diagnostics added in this commit caused a message to be written to disk earlier this week when someone tried to reset their password. Not much useful information, though, just that we got a timeout when trying to send the email.

@amalloy
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amalloy commented Sep 2, 2011

Just spoke with the user in question, and it sounds like at least the fact that we were catching this exception and telling them about it helps: he tried again, and it reset without a problem. So it sounds like intermittent email failures, not persistent.

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