Add com.klook app to the default HTTPS filtering exclusions

[adguard-bot]

Issue URL (Incorrect Blocking)

https://play.google.com/store/apps/details?id=com.klook

Comment

There are lots of apps show error after I enable Adguard

Examples:
https://play.google.com/store/apps/details?id=com.klook
https://play.google.com/store/apps/details?id=tw.com.thsrc.enterprise
https://play.google.com/store/apps/details?id=com.tplink.tpm5
etc
Please try to fix the problems
Username: @SunnyLeu

[NSFW] Screenshots

Screenshot 1

Screenshot 1

Screenshot 1 with AdGuard disabled

Screenshot 1

System configuration

Information	Value
AdGuard product:	AdGuard for Android v4.2.118
System version:	Android 13
Browser:	Klook APP, please download and open
AdGuard mode:	VPN
HTTPS filtering:	enabled
Android system root:	true
Stealth mode options:	Hide your search queries, Send Do-Not-Track header, Hide your Referrer from third-parties, Hide your User-Agent, Remove X-Client-Data header from HTTP requests, Self-destructing third-party cookies (180), Self-destructing first-party cookies (4320)
DNS filtering:	server: https://dns.google/dns-query filters: https://filters.adtidy.org/android/filters/15_optimized.txt
Filters:	Ad Blocking: AdGuard Base, AdGuard Mobile Ads, EasyList Privacy: AdGuard URL Tracking, AdGuard Tracking Protection, Peter Lowe's Blocklist Social Widgets: AdGuard Social Media Annoyances: AdGuard Annoyances, AdGuard Other Annoyances, AdGuard Mobile App Banners, AdGuard Widgets, AdGuard Cookie Notices, AdGuard Popups, Adblock Warning Removal List, I don't care about cookies, EasyList Cookie List Security: Online Malicious URL Blocklist, NoCoin Filter List Other: AdGuard DNS, Filter unblocking search ads and self-promotion Language-specific: AdGuard Russian, AdGuard German, AdGuard Japanese, AdGuard French, AdGuard Spanish/Portuguese, AdGuard Ukrainian, AdGuard Chinese, AdGuard Turkish, AdGuard Dutch, Official Polish filters for AdBlock, uBlock Origin & AdGuard, EasyList China, Macedonian adBlock Filters, EasyList Italy, EasyList Thailand, Persian Blocker, AdBlockID, IndianList, Hungarian, Estonian List, Frellwit's Swedish Filter, List-KR, EasyList Czech and Slovak, EasyList Hebrew, EasyList Lithuania, ABPVN List, Adblock List for Finland, Bulgarian list, Polish Anti Adblock Filters, Liste AR, Latvian List, Dandelion Sprout's Nordic Filters
Custom filters:	https://filter.futa.gg/removeparam.txt, https://filter.futa.gg/hide_farm_from_search.txt, https://filter.futa.gg/filter.txt
Userscripts:	https://userscripts.adtidy.org/release/disable-amp/1.0/disable-amp.meta.js https://userscripts.adtidy.org/release/adguard-extra/1.0/adguard-extra.meta.js

[Alex-302]

@SunnyLeu Hi. Sorry for the late reply.
Is it caused by filters? I see you have many enabled third-party filters, including custom.

[SunnyLeu]

@SunnyLeu Hi. Sorry for the late reply. Is it caused by filters? I see you have many enabled third-party filters, including custom.

You can see this
AdguardTeam/AdguardFilters#169383
Here are the details
And "Disable all the protection, but keep AdGuard enable" means this:
Screenshot_20231228-011135_ASUS_Launcher
Notice that all the protection is gray, means disabled.
So I don't think it cause by filter.

[Alex-302]

Ok. Thanks. Will move to corresponding repository.

[Alex-302]

@SunnyLeu Please collect debug logs and send them to dev team like described here
https://adguard.com/kb/adguard-for-android/solving-problems/log/

[SunnyLeu]

@SunnyLeu Please collect debug logs and send them to dev team like described here https://adguard.com/kb/adguard-for-android/solving-problems/log/

Ok, I have sent an email to devteam@adguard.com according to the reply of #5135 (comment)

[SunnyLeu]

any progress?

[Alex-302]

We have the weekend off until January 8th:)

[maxikuzmin]

@SunnyLeu thanks for the wait. Could you please clarify on the detailed steps to replicate the problem? I tried this on my device, but there is no problem

[SunnyLeu]

@SunnyLeu thanks for the wait. Could you please clarify on the detailed steps to replicate the problem? I tried this on my device, but there is no problem

That's all the steps I have done, no other steps.

[maxikuzmin]

@SunnyLeu so you just log into the app with protection enabled and the app shows an error?

it would be nice to get your logs.

• Enable debug logging:

Settings -> General -> Advanced -> Logging level -> Debug

• Reproduce the issue related to the button behaviour, then remember the exact time when it happened

• Collect logs:

Settings -> General -> Advanced -> Export logs and system info

• Sent this file to devteam@adguard.com:

mention the 5143 number in the subject
specify the exact time when the issue occurred

[SunnyLeu]

@SunnyLeu so you just log into the app with protection enabled and the app shows an error?

it would be nice to get your logs.

• Enable debug logging:

Settings -> General -> Advanced -> Logging level -> Debug

• Reproduce the issue related to the button behaviour, then remember the exact time when it happened
• Collect logs:

Settings -> General -> Advanced -> Export logs and system info

• Sent this file to devteam@adguard.com:

mention the 5143 number in the subject specify the exact time when the issue occurred

But I sent it before, at #5143 (comment)

[maxikuzmin]

@SunnyLeu I apologize, but I don't see your logs in the post. Could you please duplicate sending the logs and mention the 5143 number in the subject specify the exact time when the issue occurred

[SunnyLeu]

@SunnyLeu I apologize, but I don't see your logs in the post. Could you please duplicate sending the logs and mention the 5143 number in the subject specify the exact time when the issue occurred

OK, email sent.

[SunnyLeu]

@maxikuzmin I just sent the new logs again, please check.

[maxikuzmin]

@SunnyLeu thanks, I got your logs! It will take us some time to into it

[maxikuzmin]

@SunnyLeu could you please specify the version number of the klook app?

[SunnyLeu]

@SunnyLeu could you please specify the version number of the klook app?

6.60.0 (6514)

[maxikuzmin]

@SunnyLeu I tried to reproduce this case with your settings and with the same version of Klook, but I don't have this problem again.
I see you have root enabled, please try to disable HTTPS filtering. Is the problem still recurring?

[SunnyLeu]

@SunnyLeu I tried to reproduce this case with your settings and with the same version of Klook, but I don't have this problem again. I see you have root enabled, please try to disable HTTPS filtering. Is the problem still recurring?

OMG, problem solved, thank you so much.

[maxikuzmin]

@SunnyLeu glad to hear that! Then we will add klook to the default HTTPS filtering exclusions in the next updates

[maxikuzmin]

@SunnyLeu could you be more specific, with applications
https://play.google.com/store/apps/details?id=tw.com.thsrc.enterprise
https://play.google.com/store/apps/details?id=com.tplink.tpm5

have you also experienced problems? I'm checking with myself, but there is also no problem even with HTTPS filtering

[SunnyLeu]

@SunnyLeu could you be more specific, with applications https://play.google.com/store/apps/details?id=tw.com.thsrc.enterprise https://play.google.com/store/apps/details?id=com.tplink.tpm5

have you also experienced problems? I'm checking with myself, but there is also no problem even with HTTPS filtering

https://play.google.com/store/apps/details?id=com.sparkslab.dcardreader
https://play.google.com/store/apps/details?id=grasea.familife
https://play.google.com/store/apps/details?id=tw.net.pic.m.openpoint

I have a lots of apps in my phone, I can't test them all

[maxikuzmin]

@SunnyLeu I asked about those two apps because you listed them in the examples in the issue.

Are those three apps also having problems with HTTPS filtering enabled?

[SunnyLeu]

Yes, if HTTPS filtering is enabled on those apps, the apps won't able to connect to internet.

[maxikuzmin]

@SunnyLeu please open a new issue and specify those applications that break with HTTPS filtering, including

https://play.google.com/store/apps/details?id=com.sparkslab.dcardreader
https://play.google.com/store/apps/details?id=grasea.familife
https://play.google.com/store/apps/details?id=tw.net.pic.m.openpoint