Welcome to the Algeria Telecom Customer Support Platform, designed to serve the needs of our valued customers. Our platform aims to enhance user experience by providing collaborative and modern support solutions through innovative features.
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Q&A Corner: Users can post their queries and problems publicly, enabling other users and Algeria Telecom employees to provide answers and solutions.
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AI Development: Data collected from the questions and answers posted on the platform are utilized to develop an AI system capable of answering common and repeated questions, further enhancing customer support services.
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NetLocator*: Map tool lets the user know the quality of the internet for each given location. It provides information such as the max speed reached and the available technologies of connection, along with a ranking from the user. This tool uses real data from users who test connection in that place exactly, which is helpful when transferring from one region to another.
- Frontend: Access our platform through this link.
- Backend API: Our backend API is hosted at https://telhack.fly.dev/.
- **Frontend **: web site
Explore the Figma design for our platform here.
Feel free to provide feedback and suggestions as we continuously strive to improve our services and user experience.
Thank you for choosing Algeria Telecom Customer Support Platform!
- Framework: ASP.NET 8 Minimal API
- Database & Data Layer: PostgreSQL with Entity Framework
- Framework: React.js
- UI Framework & Styling: Tailwind & raw CSS
- Design Tool: Figma