As our software’s name (Smart Virtual Order Taking System For Restaurants) tells that its all about the virtuality of a system. Virtual Restaurant Management system is actually a concept of converting Traditional Hotel Management System into some Virtual System. By applying Virtual Restaurant system, Traditional systems of selecting menu, ordering dishes, placing order, taking order, showing up the best ones, getting total bill, paying bill will be change. Major advantage of using this system will reduce Waiter’s cost. It will provide ##Recommendation about favourite and most Ordered Dishes. And after completing their meal they can give their suggestions about the chef, staff and the quality of order/food. The software can check the response of customer whether it is positive, negative or neutral through ##Sentiment analysis and this technology can aware the restaurant owner about the public opinion related to the quality of stuff(chef, food, services etc), which is very beneficial in business sense for the restaurant.
The scenario is that whenever customer comes to hotel, he gets TABLE. Table has a display screen attached to it, by entering MEMBERSHIP ID (Optional), member is allowed to make ORDER. Display screen represent the menu of dishes, which includes Dish Name, Dish Price, Dish Quantity. Recommendation will be of two types. First Recommendation will be offer to customer about top rated dishes and second Recommendation will recommend to have that dish with this selected order. Each dish has unique id. By checking over the dish, member make an order and the device will tell the customer about the time he/she will be served by the waiter .At the end customer will be able to give feedback in the form of text and that feedback will be use by the admin side to calculate Sentiment.
Convert traditional Restaurant systems into Digital System Placing the order without any waiter’s involvement Recommend the best Dishes to Customer (Recommendation based on general public choice) Recommend the best relative Dishes to Specific Customer Exclude all the errors and omissions that occur during the period of taking order from customer in traditional system Alert Chef by displaying orders on LCD screen Maintain expected duration of time for the chef to ready the dish Inform Customer about remaining time in serving order Take a feedback from customer in the form of text via Touch screen device attached. Feedback will be of about anything. Make an analysis on that text .We call that analysis as Sentiment analysis. Sentiment analysis will tell about the opinion of the customer i.e. Positive, Negative, and Neutral. APP for Smart Phone through which customer can place order for home delivery Reduce Waiter’s cost Digitalized almost every process Sentiment analysis result will be very beneficial for business in taking further decisions
##Tools: Intranet Wi-Fi Router Touch Screen device LCD screen Server Computer
##Technology: PHP Java (JDK)
##It is a full fledge product therfore only screenshots are given :
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