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Facebook page plugin widget error #17797

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danjjohnson opened this issue Nov 13, 2020 · 5 comments
Closed

Facebook page plugin widget error #17797

danjjohnson opened this issue Nov 13, 2020 · 5 comments
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[Feature] Extra Sidebar Widgets [Type] Bug When a feature is broken and / or not performing as intended

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@danjjohnson
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Steps to reproduce the issue

  1. Add a Facebook page plugin widget to any widget area.
  2. Add a title and the url of a public Facebook page.
  3. View a page containing the widget area in Firefox.
  4. See error, e.g.

image

Note: it has worked for me in Chrome, but some users have reported the same issue in Chrome and Edge too.

Several reports here:

What I expected

Facebook page displays with no errors.

@danjjohnson danjjohnson added [Type] Bug When a feature is broken and / or not performing as intended [Feature] Extra Sidebar Widgets labels Nov 13, 2020
@kbrown9
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kbrown9 commented Nov 13, 2020

The problem appears to be caused by a Facebook bug. There are a few discussions about this in the Facebook developer support forums:

https://developers.facebook.com/community/threads/883138175424476
https://developers.facebook.com/community/threads/369847697559402

I can reproduce the problem with Safari, Firefox, and Chrome incognito, with all cookies allowed.

@jeherve
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jeherve commented Nov 16, 2020

I'll close this issue in favor of the main Facebook bug ticket:
https://developers.facebook.com/support/bugs/2526305424326407/

@QualtechAPP
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I have the same issue, facebook plugin can't work on browser like firefox, opera, safari, just only chrome working. how to fix that problem?

@jeherve
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jeherve commented Nov 16, 2020

@QualtechAPP I'm afraid there isn't much you can do to fix it; we'll need to wait for Facebook to fix the issue. You can subscribe to the issue to get updates when the problem gets fixed:
https://developers.facebook.com/support/bugs/2526305424326407/

@QualtechAPP
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Hi Jeherve,
Thanks for comment, indeed. hope the issue they can solve ASAP.

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Labels
[Feature] Extra Sidebar Widgets [Type] Bug When a feature is broken and / or not performing as intended
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