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General: Mixed-case domain names cause connection issues? #2419

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aheckler opened this issue Jul 19, 2015 · 3 comments
Closed

General: Mixed-case domain names cause connection issues? #2419

aheckler opened this issue Jul 19, 2015 · 3 comments
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General [Type] Bug When a feature is broken and / or not performing as intended
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@aheckler
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I have a test site with settings like so:

screen shot 2015-07-19 at 8 34 06 am

Note the capital letters in the domain. When I connect that to WP.com, our debugger returns an unknown error:

http://jetpack.me/support/debug/?url=http%3A%2F%2Ftestingcapdomain.nfshost.com%2F

... and I can't update plugins from WP.com:

screen shot 2015-07-19 at 8 37 33 am

My in-dash debug links says everything is OK though:

screen shot 2015-07-19 at 8 36 11 am

The old debugger returns: "-10520: Jetpack: [invalid_signature] The required "url" parameter is malformed."

To repro, just connect a site to JP with the Site and Home URL as mixed case.

@aheckler aheckler added [Type] Bug When a feature is broken and / or not performing as intended General labels Jul 19, 2015
@jeherve jeherve added this to the 3.7 milestone Jul 19, 2015
@dereksmart
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I can't reproduce. Did you try this on any other hosts?

@aheckler
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Happened for me on NearlyFreeSpeech.NET and the user who brought this to my attention (in 2200215-t) is on BlueHost. I can maybe screenshare with you at some point and walk you through it if you want.

@dereksmart
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After extensive debugging and testing, we've learned a few things:

  • The debugger had a minor glitch (fixed dotcom side)
  • update failures from dotcom were because FTP creds were required (fix is to set the creds in wp-config)
  • mixed case domains inherently don't cause any problems.

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Labels
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