Local streams aren't showing with Tautulli

[jdobbs]

I have several devices streaming internally on the same network as Plex\Tautulli as well as a recently deployed DVR. None of these sessions seem to get imported into InfluxDB. They show up within Tautulli when they're active. Is there anyway to get these streams imported into InfluxDB as well? Even if the IP address is the WAN.

Thanks!

[samwiseg0]

I am not understanding what you mean. If it is in tautulli it should be showing up.
Can you provide some more information?

[jdobbs]

Here is a current Live stream, which shows in Tautulli. If I run the update command to populate the InfluxDB, it seems internal streams aren't imported. I've only ever seen external streams show up within the DB.

If I run "SELECT * FROM "Tautulli" WHERE time > now() - 15m" to show what was last added to the DB, nothing is there.

I do see when I run the update command, 127.0.0.1 is showing as the IP address. I've streaming from a different machine (192.168.1.18) other then where Plex\Tautulli (192.168.1.10) is running.

[samwiseg0]

Have you looked at this article?

https://github.com/Tautulli/Tautulli-Wiki/wiki/Frequently-Asked-Questions#plex-relay

[jdobbs]

Interesting, I have Remote Access disabled so I'd think it would be a direct connection. I'll look further into this avenue. Thanks!

[jdobbs]

Quick question though, even if the stream was showing as 127.0.01 or being relayed, shouldn't it still be showing up within the InfluxDB?

[samwiseg0]

No problem.

Based off the screen shot you sent it is not allowing it be placed in the DB because the IP address was not found and errored out before it writes it to InfluxDB. I am going to see if I look into finding a better way to deal with IPs that may not be in the DB.

But the real problem is that you going through the relay.

Side Note: I would check your firewall and make sure it is either allowing connections to come in or is disabled on the machine you are running plex on.

Also may want to check the "DNS Rebinding" section in this article. https://support.plex.tv/articles/206225077-how-to-use-secure-server-connections/

[jdobbs]

Just my 2cents, maybe rather than not logging or even logging a 127.0.0.1 address, just store it as “Local \ Relay” or something. I’ll look over the other information you pointed too later tonight or tomorrow. Thanks again.

[jdobbs]

Looks like I've gotten resolved for the most part. It seems it was the DNS Rebinding issue. I switched from OpenDNS to Google and now internal IP addresses are showing within Tautulli. This now means internal addresses are getting imported into InfluxDB and not erroring out on 127.0.0.1. Thanks for all of the support and work on this!