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Unable to install the plugin #115

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darkness4773 opened this issue Apr 6, 2023 · 6 comments
Closed

Unable to install the plugin #115

darkness4773 opened this issue Apr 6, 2023 · 6 comments

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@darkness4773
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darkness4773 commented Apr 6, 2023

Hi all,

When i try to install the weathermap plugin new version, i'm facing an error message and i can't enable it

I put the plugin folder in Cacti/plugins
I rename it "weathermap", in lowercase
I went to Cacti \ settings\plugins
I saw the plugin available so i clicked on the INSTALL button ==> error message below:
Error: 500 Internal Server Error
Reason: The response to the last action was unexpected.
I refreshed the page and the plugins seemed installed
So I clicked on the ENABLE button and i got a blank page

I installed few plugins in Cacti and i never had this

the weathermap folder and its files have the right permissions (the sames as the previous version)

so i don't undrestant why :(

@TheWitness
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Minimum Cacti version should be 1.2.24++. Sorry about that. Please upgrade.

@darkness4773
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Hi
I upgraded to the version 1.2.24 but i still have the issue.

Action Failed
Sorry, we could not process your last action.
Error:
500 Internal Server Error
Reason:
The response to the last action was unexpected.

@TheWitness
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What's your PHP version?

@darkness4773
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old version 5.4.16

@TheWitness
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Yea, our bad. You should update PHP to 8.2. If you are using RHEL7 or variant, using the REMI repo you can achieve with Zero downtime. He's done a great job with them and he also runs Cacti. So, that helps too. With 1.2.24, we accidentally introduced a dependency on PHP >= 7.x.

@darkness4773
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darkness4773 commented Apr 13, 2023 via email

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