Beta.11 intercom no longer opens/loads

[matt-filion]

It does not appear to be calling the l() function within the util/load-intercom.ts file anymore.

[wbhob]

Do you have any other information? Errors in the console, or something that would lead you to believe that that is the case? The code has not changed for that function, and it is ported directly from Intercom.

[matt-filion]

When I changed back to .10 it worked. I'll dig a bit deeper to see what I can find. In the latest version I could not place what is calling the l() function. Do you know what is "supposed" to be invoking it?

…

On Jan 24, 2018 5:15 PM, "Wilson Hobbs" ***@***.***> wrote: Do you have any other information? Errors in the console, or something that would lead you to believe that that is the case? The code has not changed for that function, and it is ported directly from Intercom. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#32 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ABUplLt3EMvso6qM9cCuiGfnHymHderpks5tN9W0gaJpZM4RsAI6> .

[wbhob]

window.onLoad should be invoking it in compatible browsers, if not, it adds an eventlistener for load.

[MarkusPint]

I can confirm this. It happens on beta.12 too and switching back to beta.10 fixes it. There are no errors in console.

[worldspawn]

I'm using beta11 on one site without issue and on another using beta11 the load event has fired at the time the intercom runs loadIntercom. Nfi why, it's all initialised in the same way. Only thought I had it something to do with how the modules were bundled (for lazy loading).

Could we perhaps do something like:

else {
  if (w.document.readyState === 'complete')
     l();
  else {
     w.addEventListener('load', l, false);
  }
}

Though when i try that i get this in my log output

[sijmenvos]

I can also confirm this, when using 1.0.0-beta.10 Intercom loads, on 1.0.0-beta.13 it doesn't either.

[scott-wyatt]

Marking this as a deprecated issue. Feel free to reopen another issue if this persists in a later version.