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Welcome to the Digital Service Reviews wiki!

This repo is where we'll share updates on our pilot of Digital Service Reviews (similar to Digital Standards Assessments in other leading government organizations).

This work is led by members of the Digital Experience and Client Data (DECD) team at Employment and Social Development Canada – a.k.a. Service Canada's digital channel. DECD’s Policy team is running a 2-year agile governance pilot. We're building the enabling conditions required to deliver products in an agile manner at scale, and one of these conditions is having digital practitioner experts assess and assure quality of products and services.

What can you find here?

• Process updates - Posts sharing news or other information about Digital Service Reviews as they develop
• Process documentation - Documents sharing how we evolved the Service Review process and explaining technical and design choices
• Service Review reports - Documents sharing outcomes of Reviews with different DECD products
• Retrospective documentation - Reflections after our Reviews and lessons learned along the way