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[med] : All pages: JAWS+ Chrome: Screen reader does not provide information about the status message. #8388

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Stutikuls opened this issue Mar 31, 2022 · 1 comment

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@Stutikuls
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Stutikuls commented Mar 31, 2022

Action Performed:

1.Using JAWS+ Chrome, open URL staging.new.expensify.com
2. Navigate to already created room from the Chat list using Tab key and press Enter on it.
3. Select the Room name and open the Details section.
4. Navigate to Setting control using Tab key and press Enter to activate it.
5. Change the name and navigate to Save control using Tab key.
6. Popup message is appearing on the screen.
7. Observe the screen reader behavior.

Expected Result:

Screen reader should read the status message after change the name like "Policy Room Renamed".

Actual Result:

After select the Save button screen reader is silent.

HTML -
input autocapitalize="none" placeholder="social" autocomplete="on" autocorrect="on" dir="auto" spellcheck="true" type="text" class="css-11aywtz r-13awgt0 r-tz77pi r-13qz1uu" value="ry" style="border-radius: 8px; border-width: 0px; box-shadow: none; color: rgb(11, 27, 52); font-family: GTAmericaExp-Regular; font-size: 15px; line-height: 20px; outline-width: 0px; padding: 23px 11px 8px 23px;"

Note-
Same issue repro after performing all actions like - After Deleting, After Saving, after creating any room and group etc.

Other Occurrences:

Same issue repro on PRs #8698, #8632, #8921, #8946, #9070, #9127
Same issue repro on PRs #8725, #8436, #8494, #8760, #9095, #9206-New room/group created information is not announced.
Same issue repro on PR #8940, #9101 -After pressing the forgot button, no information is announced.
Same issue repro on PR #9165, #9224, #9276 - Appear offline status is not announced.
Same issue repro on PR #9031 - Expanded state is not announced.

Workaround:

Yes

8164_Screen.reader.does.not.provide.information.about.the.status.message.2.mp4

Area issue was found in:

Chat Room Settings

Failed WCAG checkpoints

4.1.3

User impact:

If any status message or any task completion information is not conveyed to the users then user will not able to identify whether task is completed or not and they require manual effort to identify the changes occur on the page.

Suggested resolution:

Provide role=status to indicate the message like "N result found" after performing the search operation which convey the status to the users.

Refer to:
https://www.w3.org/WAI/WCAG21/Understanding/status-messages.html

Platform:

  • Web
  • Mobile Web

Version Number: v1.1.46-2
Reproducible in staging?: Yes
Reproducible in production?: Yes
Issue reported by: Stuti

8164_Screen.reader.does.not.provide.information.about.the.status.message.2.mp4
@MelvinBot MelvinBot added the Monthly KSv2 label Apr 4, 2022
@Stutikuls Stutikuls changed the title [med] JAWS+ Chrome: Screen reader does not provide information about the status message. [med] : All pages: JAWS+ Chrome: Screen reader does not provide information about the status message. Apr 7, 2022
@melvin-bot melvin-bot bot added the Overdue label May 12, 2022
@melvin-bot melvin-bot bot closed this as completed Jun 17, 2022
@melvin-bot
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melvin-bot bot commented Jun 17, 2022

@Stutikuls, this Monthly task hasn't been acted upon in 6 weeks; closing.

If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.

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